Sr. Analyst, Results Management- Work From Home

CVS Health; Woonsocket (RI); Remote; USD 46,000 - 113,000; Full time

Job summary

An established industry player in healthcare is seeking a skilled Sr. Analyst to enhance operational efficiency through data analysis and reporting. This role focuses on supporting leadership with productivity metrics and staff performance, ensuring accurate reporting, and defining reporting logic for informed decision-making. The ideal candidate will possess strong analytical skills and experience in payer healthcare, utilizing advanced tools like SQL and Power BI. Join a dynamic team dedicated to transforming health care and making a positive impact on millions of lives.

Benefits

Medical benefits

401(k)

Stock purchase plan

Wellness programs

Flexible schedules

Qualifications

• 3-5+ years in reporting, data analysis, or business intelligence.
• Strong knowledge of compliance and quality reporting requirements.

Responsibilities

• Provide support for productivity and staff performance metrics.
• Conduct training sessions for new staff and leadership.
• Collaborate with internal teams and external partners.

Skills

Reporting

Data Analysis

Business Intelligence

Communication Skills

Problem-Solving

Education

Bachelor's degree in Nursing

Bachelor's degree in Data Analytics

Bachelor's degree in Business Intelligence

Tools

Power BI

Tableau

SQL

Excel (advanced)

QuickBase

Job description

Sr. Analyst, Results Management- Work From Home

Join to apply for the Sr. Analyst, Results Management- Work From Home role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

We are seeking a highly skilled and motivated Sr. Analyst to join our team. The Results Management Senior Analyst will provide comprehensive support for frontline staff to director-level leadership for 1-2 programs, focusing on productivity metrics, staff performance metrics, and data trends. This role requires staying informed of clinical process updates and defining in-depth reporting logic specifications.

• Provide support for frontline staff to leadership for 1-2 programs related to productivity, staff performance, and data trends.
• Stay informed of clinical process updates to ensure accurate reporting.
• Define in-depth reporting logic specifications for data analysis and decision-making.
• Conduct training sessions for new staff and leadership.
• Plan and conduct time studies to improve operational efficiency.
• Navigate difficult conversations and employ de-escalation strategies when necessary.
• Identify root causes and discuss action items to address issues.
• Collaborate with internal teams and external partners, including reporting teams, clinical staff, quality teams, program design, and leadership.

Required Qualifications

Education & Experience:

• 3-5+ years in reporting, data analysis, or business intelligence.
• Experience in payer healthcare, Utilization Management, Care Management, or clinical operations preferred.
• Strong knowledge of compliance and quality reporting requirements (CMS, NCQA, URAC, payer metrics).

Technical & Process Skills:

• Proficiency in Power BI, Tableau, SQL, Excel (advanced), QuickBase, or similar tools.
• Experience with data visualization, trend analysis, and KPI development.
• Strong analytical skills to interpret complex datasets and translate findings into insights.

Leadership & Soft Skills:

• Excellent communication skills for presenting to executives and non-technical stakeholders.
• Attention to detail and problem-solving mindset.
• Ability to manage multiple projects in a fast-paced environment.

Preferred Qualifications

Experience in Utilization Management and/or Case Management clinical operations. Nursing License.

Preferred Education & Experience:

• Experience with payer healthcare data, performance tracking, or compliance metrics.
• Knowledge of process improvement methodologies (Lean, Six Sigma, RCA).
• Experience supporting audit, compliance, or operational performance teams.

Education

• Bachelor’s degree preferred, in Nursing, Data Analytics, Business Intelligence, Healthcare Informatics, Operations Management, or related fields.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $46,988 - $112,200 (base salary, varies by experience, education, location)

Benefits include medical, 401(k), stock purchase, wellness programs, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 05/14/2025.