Sr. Analyst, Reporting & Decision Support

T-MOBILE USA, Inc.; Overland Park (KS); Hybrid; USD 71,000 - 128,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Annual bonuses

Job summary

T-Mobile USA, Inc. is seeking a Sr. Analyst, Reporting & Decision Support in Overland Park, KS.

This hybrid role collaborates with business stakeholders to deliver dashboards, reports, and insights that drive data-driven decisions. You will gather requirements, integrate data from multiple sources, and automate workflows to improve efficiency. The role emphasizes advanced analytics, data quality, and mentorship of junior analysts while supporting executive leadership with actionable

Qualifications

• Bachelor's degree plus 2 years of related work experience or equivalent
• 3 years experience developing reporting and analytics solutions in a business environment
• Experience gathering business requirements and translating them into scalable reporting solutions
• Experience analyzing large datasets to support strategic decision making
• Experience integrating data from multiple enterprise data sources
• Experience managing multiple priorities in a fast-paced environment
• Experience working cross-functionally with business and technical stakeholders

Responsibilities

• Design, develop, maintain, and enhance dashboards, reports, and analytical solutions
• Partner with stakeholders to understand reporting needs and deliver solutions that meet objectives
• Analyze complex data to identify trends, risks, and actionable recommendations for leadership
• Integrate, validate, and monitor data from enterprise sources for reporting accuracy
• Identify opportunities to improve reporting processes and automate workflows
• Apply quantitative methods and predictive techniques where appropriate
• Mentor junior analysts and promote analytics best practices

Skills

Analytical thinking

Business requirements gathering

Dashboard development

Data analysis

Data management

SQL

Stakeholder engagement

Communication

Cross-functional project management

Education

Bachelor's degree

Tools

ERP systems

BI platforms

Data integration tools

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

The Sr. Analyst, Reporting & Decision Support (RDS), partners with business stakeholders to deliver reporting, analytics, and actionable insights that enable data-driven decision making. This role is responsible for gathering business requirements, integrating and validating data from multiple sources, developing scalable reporting solutions, performing advanced analysis, and communicating meaningful insights to leadership. The Sr. Analyst also identifies opportunities to improve reporting processes, automate workflows, and enhance data quality while serving as a subject matter expert for analytics initiatives.

This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Job Responsibilities

• Reporting & Analytics Solutions: Design, develop, maintain, and enhance dashboards, reports, and analytical solutions that support operational and strategic decision making.
• Business Partnership & Requirements: Partner with business stakeholders tounderstand reporting needs, prioritize work, define requirements, and ensuredelivered solutions meet business objectives.
• Data Analysis & Insights: Analyze complex data from multiple sources toidentify trends, risks, opportunities, and actionable recommendations forleadership.
• Data Management & Quality: Integrate, validate, and monitor data frommultiple enterprise sources to ensure accuracy, consistency, and reliability ofreporting assets.
• Process Improvement & Automation: Identify opportunities to improvereporting processes, automate recurring work, enhance data architecture, andincrease operational efficiency.
• Advanced Analytics & Modeling: Apply quantitative analysis, statisticaltechniques, and predictive methods, where appropriate, to solve businessproblems and improve decision making.
• Knowledge Sharing & Mentorship: Serve as a subject matter expert, mentorjunior analysts, document solutions, and promote analytics best practicesacross the team.

Education and Work Experience

• Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required)
• 3 years experience developing reporting and analytics solutions in a business environment.
• Experience gathering business requirements and translating them into scalable reporting solutions.
• Experience analyzing large and complex datasets to support strategic decision making.
• Experience integrating data from multiple enterprise data sources.
• Experience managing multiple priorities and delivering high-quality analytical solutions in a fast-paced environment.
• Experience working cross-functionally with business and technical stakeholders.

Knowledge, Skills and Abilities

• Analytical Thinking (Required)
• Business Requirements Gathering (Required)
• Business Process Improvement (Required)
• Communication (Required)
• Cross-Functional Project Management (Required)
• Critical Thinking (Required)
• Dashboard Development (Required)
• Data Analysis (Required)
• Data Management (Required)
• Data Quality (Required)
• Data Integrity (Required)
• Experience with business intelligence and data visualization platforms (Required)
• Experience with data transformation and integration tools (Required)
• Enterprise Resource Planning (ERP) (Required)
• Financial Analysis (Required)
• Reporting Automation (Required)
• Performance Measurement (Required)
• Problem Solving (Required)
• Presentation Skills (Required)
• SQL or comparable data query language (Required)
• Stakeholder Engagement (Required)

Preferred Skills

• Statistical analysis
• Predictive analytics
• Programming languages for analytics (e.g., Python, R, or equivalent)
• Data modeling
• Financial analysis

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $78,210 - $141,020National Base Pay Range: $71,100 - $128,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.