Sr Analyst, Order to Cash, Credit

TreeHouse Foods; De Pere (WI); Hybrid; USD 79,000 - 118,000; Full time

Benefits offered by this job

401(k) with 5% employer match

Paid time off: four weeks vacation, 5-

Sick days, parental leave, 11 holidays

Tuition reimbursement

DevelopU

Job summary

TreeHouse Foods is seeking a Sr Analyst, Order to Cash, Credit, to support the OTC team with credit management, collections, and risk assessments. The role emphasizes data analysis, compliance, and collaboration with internal stakeholders to optimize cash flow and customer relationships.

Based in De Pere, WI, this full-time hybrid position requires strong financial acumen, SAP experience, and exceptional communication skills to drive process improvements and accurate reporting.

Qualifications

• Bachelor's degree in finance, accounting, business or related field.
• 3–5 years in order-to-cash functions (AR, credit, collections, deductions) or customer account management.
• CPG experience preferred.
• Demonstrated financial analysis skills with strong accuracy and data interpretation.
• Excellent written and verbal communication with ability to influence across levels.
• Advanced Microsoft Office skills and proficiency in data analysis, reporting, and reconciliation.
• SAP experience required; familiarity with data visualization tools is a plus.

Responsibilities

• Lead customer credit reviews and establish credit lines with ongoing risk assessments.
• Manage complex customer accounts, including collections and risk mitigation.
• Perform advanced OTC activities: reconciliations, term updates, master data, reserve analysis, and reclassifications.
• Collaborate with Finance Analysts and stakeholders to develop reporting and track KPIs.
• Guide discussions with internal parties and customers to resolve issues and reduce recurrence.
• Support process improvements, training, and policy adherence for the OTC team.
• Assist with acquisitions, divestitures, and integration-related OTC activities.
• Contribute to month-end close, documentation, and control testing.
• Identify gaps, trends, and opportunities to improve cash flow and controls.

Skills

Financial analysis

Communication

Attention to detail

Problem solving

Cross-functional teamwork

Education

Bachelor's degree in finance, accounting, or business

Tools

SAP

Excel

Job description

Employee Type: Full time

Location: WI De Pere

Job Type: Finance Credit & Collection

Job Posting Title: Sr Analyst, Order to Cash, Credit

About Us

TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to “Engage and Delight – One Customer at a Time.” Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals.
• Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
• Access to our wellness and employee assistance programs.

Job Description

About the Role: We are seeking a Sr Analyst, Order to Cash‑ Credit to support internal TreeHouse stakeholders and the Order to Cash (OTC) team as a subject matter expert for complex processes related to Credit Management and Collection Management. This role uses advanced data analysis to identify issues, assess risk, determine root cause, and lead discussions with internal and external customers to resolve business problems. The Senior Analyst is responsible for completing customer credit reviews and establishing lines of credit, evaluating customer risk in relation to credit line usage and order release, managing complex customer account activity to support timely payment, ensuring compliance with internal controls, and completing month‑end related tasks. This individual serves as a key resource for escalations, process improvement, reporting, and departmental initiatives while providing guidance and support to achieve key departmental performance indicators.

You’ll add value to this role by performing various functions including, but not limited to:

• Lead customer credit reviews to establish appropriate lines of credit and perform ongoing risk assessments for complex customer accounts.
• Manage a portfolio of higher complexity customer accounts, including collections activities, escalated account issues, and customer‑specific risk mitigation and resolution.
• Perform advanced Order to Cash (OTC) activities requiring analysis, policy interpretation, compliance with delegation of authority requirements, and independent decision‑making, including account reconciliations, payment term updates, master data maintenance, reserve analysis, reclassifications, credit limit reviews, blocked order management, and root cause analysis.
• Partner with Financial Analysts and cross‑functional stakeholders to develop reporting, analyze customer and portfolio performance, track KPIs, identify trends, assess risk, and recommend corrective actions and process improvements.
• Lead discussions with internal stakeholders and customers to resolve complex business issues, mitigate risk, improve customer account management, and prevent recurrence of issues.
• Provide guidance, training, and support to OTC team members regarding policies, procedures, escalations, and complex customer or process‑related issues.
• Support acquisitions, divestitures, and integration‑related OTC activities, including analysis, process alignment, transition support, and issue resolution.
• Complete and review monthly and quarterly close activities, reporting, reconciliations, reserve analysis, and supporting documentation to ensure accuracy, compliance, and timely completion of departmental requirements.
• Support audit, compliance, and internal control activities by preparing analyses, gathering documentation, explaining account activity, and assisting with testing and review requests.
• Identify process gaps, recurring issues, customer trends, and opportunities to improve efficiency, controls, accuracy, cash flow, and overall OTC performance.
• Lead or support projects, system enhancements, and continuous improvement initiatives that support departmental goals and business objectives.
• Ensure desktop procedures and training documentation are maintained, updated timely, and aligned with current processes, controls, and operational requirements.
• Maintain strong working relationships with internal and external customers through professional, proactive, and timely communication.
• Adhere to company policies, delegation of authority requirements, internal controls, and compliance standards governing financial transactions and customer accounts.

Important Details

This is a full-time, hybrid role based in De Pere, WI operating on first shift. The anticipated compensation for this position ranges from $78,700 – 118,100 annually. This is the lowest to highest pay we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the pay range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award or bonus.

You’ll fit right in if you have

• Bachelor's degree in finance, accounting, business, or a related field required.
• Minimum of 3-5 years of experience working within an order to cash function, such as accounts receivable, credit, collections, deductions, or customer account management.
• Consumer Packaged Goods (CPG) experience preferred.
• Flexibility to navigate in a cross functional work environment.
• Demonstrate strong financial analytical skills with a high degree of attention to detail, accuracy, and ability to interpret data to support business decisions.
• Ability to think creatively, solve complex problems, apply sound judgement, and independently recommend appropriate actions.
• Excellent written and verbal communication skills with the ability to influence, present information clearly, and effectively interact with all levels of the company.
• Advanced Microsoft Office experience, including Excel skills for data analysis, reporting, and reconciliation.
• Demonstrated ability to support process improvements, manage competing priorities, and provide guidance to peers or less experienced team members.
• SAP experience required; experience with reporting tools or data visualization tools preferred.

Equal Opportunity Employer Statement

TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability‑[e-mail].

Disability Assistance and EEO Considerations

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us “Engage and Delight – One Customer at a Time.” TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability‑[e-mail].