Sr. Analyst, Operational Risk Management

First National Bank of Omaha; Omaha (NE); Hybrid; USD 82,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

401k with matching

Time Off Programs

HSA/Dependent Care

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

First National Bank of Omaha is seeking a Senior Analyst, Operational Risk to lead and perform key ORM program functions, including issue management, governance, and policy development. The role focuses on coordinating investigations, enhancing reporting, and ensuring remediation aligns with bank standards.

The ideal candidate will have 5+ years in risk management, strong facilitation skills, and proficiency with Archer GRC and Microsoft Office.

Qualifications

• Bachelor's degree or related risk management experience.
• 5+ years of operational/enterprise risk management or equivalent business unit experience.
• Knowledge of risk/control concepts and risk management functions.
• Excellent meeting facilitation skills with experience building consensus, gaining buy-in, and addressing complex topics within all levels of an organization.
• Ability to articulate complex concepts in a clear manner to stakeholders at all levels.
• Ability to work efficiently in pressure situations and demonstrate a high level of flexibility in a rapidly changing environment.
• Ability to build and develop collaborative working relationships.
• Ability to identify and recommend objective resolutions to problems using risk analysis.
• Ability to present information and reporting in a clear and concise manner; and
• Advanced knowledge of Microsoft Office suite of applications.

Responsibilities

• Collaborate with SMEs and business partners to coordinate investigation and resolution of issues.
• Provide issue management support ensuring summaries and corrective actions align with bank standards.
• Track progress to ensure timely remediation and escalate past-due items in Archer.
• Review Issue Files and validate remediations per risk program.
• Participate in the Enterprise Issue Working Group and provide credible challenge on risk ratings and remediation plans.
• Perform omissions testing on rejected investigations and validate Archer data.
• Prepare reporting and enhance trending and analysis for management and committees.
• Support evolution of issue management requirements and program documentation.
• Facilitate materials and reporting for the Operational Risk Management Committee.

Skills

Attention to detail

Risk assessment

Regulatory knowledge

Cross-functional collaboration

Process improvement

Organizational skills

Adaptability

Communication

Business writing

Analysis

Decision making

Relationship management

Education

Bachelor's degree in risk management

Tools

Archer GRC Tool

Microsoft Office

Job description

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.

Summary of the Job

The Sr Analyst, Operational Risk is responsible for leading, developing, and performing certain First National of Nebraska, Inc. (FNNI) Operational Risk Management (ORM) program functions. A primary focus of this role includes coordinating the investigation and resolution of business self-identified issues in collaboration with risk subject matter experts and business partners. Additional responsibilities include policy/program development, enhancement, and training, reporting to oversight committees, monitoring compliance with policy/program requirements, and assisting the VP/Head of Operational and Technology Risk with all aspects of the ORM Program.

This role will also identify, develop, and implement process and system enhancements to continuously improve efficiency and best practices. This role acts as a subject matter expert (SME), representing ORM on a variety of matters including business and/or risk projects or initiatives.

Additionally, this role performs governance and oversight functions of the ORM Program and proactively works with business units to identify and escape risks associated with these programs.

About This Role

Issue Management

• Collaborate with risk subject matter experts and business partners to coordinate the investigation and resolution of business self-identified issues;
• Provide issue management support to business partners by ensuring issue summaries and corrective actions are well-written and align with expectations of bank standards;
• Track and monitor progress to ensure business issues are remediated timely, including target resolution date extension requests and escalating past-due items in Archer;
• Review and validate Issue Files to ensure customer and control remediations were carried out appropriately; perform Medium and High Risk validation in accordance with the Enterprise Issue Management Program;
• Participate in the Enterprise Issue Working Group, providing credible challenge on issue risk ratings, characteristics, and remediation plans;
• Perform omissions testing on rejected investigation items and conduct Archer Open and Closure Validation to ensure data accuracy throughout the issue lifecycle;
• Prepare reporting and enhance trending and analysis for business partners and management, including Operational Risk Management Committee materials and Quarterly Issue Trend Analysis; respond to ad hoc data requests from testing functions (e.g., Corporate Audit, Examiners, etc.); and
• Support the ongoing evolution of issue management requirements, procedures, and program documentation.

Program Development, Management and Oversight

• Facilitate preparation of materials and reporting for the Operational Risk Management Committee, including coordinating agenda items, key risk updates, and program metrics for timely distribution;
• Support the development, maintenance, and ongoing monitoring of the Operational Risk Management Policy, incorporating regulatory guidance, emerging risks, and industry best practices; and
• Support the maintenance and enhancement of the Operational Risk Management governance framework, including procedures, reporting standards, escalation protocols, and committee governance expectations
• Monitor changes to regulatory requirements, industry trends, and internal program needs to inform enhancements to the ORM Program.
• Develop, maintain, monitor, and analyze Operational Risk key risk indicators (KRIs) and supporting metrics, including escalation of adverse trends and emerging concerns.
• Identify, assess, and elevate emerging operational risks, control weaknesses, and trend observations to management and the Operational Risk Management Committee.

Consultation, Analysis and Communication

• Work collaboratively with SMEs, business unit partners, and oversight committee members and lead discussions of emerging areas of regulator or Chief Risk Officer focus pertaining to Operational Risk;
• Lead business unit partners, SMEs, and oversight committee member discussions to promote a clear partnership and understanding of program improvements, risks, and expectations; and
• Responsible for leading initiatives and representing ORM in support of FNNI's ORM function

Key Skills

• Attention to detail and accuracy
• Risk assessment and analysis
• Regulatory knowledge and compliance expertise
• Cross-functional collaboration
• Process improvement and documentation
• Strong organizational and time management skills
• Adaptability and continuous learning mindset
• Professional communication and interpersonal skills
• Business writing and documentation skills
• Research, analysis, problem solving, decision making, and relationship management skills

The Ideal Candidate for This Role

Required

• Bachelor's degree or related risk management experience;
• 5+ years of operational/enterprise risk management or equivalent business unit experience;
• Knowledge of risk/control concepts and risk management functions;
• Excellent meeting facilitation skills with experience building consensus, gaining buy-in, and addressing complex topics within all levels of an organization;
• Ability to articulate complex concepts in a clear manner to stakeholders at all levels;
• Ability to work efficiently in pressure situations and demonstrate a high level of flexibility in a rapidly changing environment;
• Ability to build and develop collaborative working relationships;
• Ability to identify and recommend objective resolutions to problems using risk analysis;
• Ability to present information and reporting in a clear and concise manner; and
• Advanced knowledge of Microsoft Office suite of applications.

Desired

• Experience working in a highly regulated environment; financial services preferred.
• Working knowledge of Archer GRC Tool; and
• Aptitude for reporting, data analytics, and technical terminology and techniques.

Physical Demands

• Sedentary work environment- Primarily sitting at a desk for extended periods
• Computer use- Prolonged screen time and keyboard/mouse operation
• Visual focus- Extended periods viewing monitors/displays
• Manual dexterity- Ability to use keyboard, mouse, and other input devices
• Occasional standing/walking - Moving between meetings or work areas

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $81,662.00-$134,741.00

This role may have a specific starting pay within this range.

Work Environment

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Job number: R-20261373

Equal Opportunity & Belonging

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Application Deadline

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.