Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

RTX; United States; Remote; USD 75,000 - 95,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Flexible schedules

Educational assistance

Parental leave

Job summary

RTX is seeking a Sr. Analyst, Infrastructure & Workplace Services to join the Enterprise Services team in Santa Isabel, Puerto Rico.

This remote role involves creating test cases, executing tests, analyzing results, and collaborating with developers to ensure quality across software and services. You will leverage Jira, Confluence, and SpiraTest/ Rapise for testing, maintain test labs, and review requirements to improve processes.

Qualifications

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• Experience with software development process and lifecycle
• Experience working with Microsoft Office Excel and Word
• Experience with QA methodologies and practices
• Familiarity with testing tools like Jira or Confluence

Responsibilities

• Develop and execute detailed test cases to assess software functionality and performance
• Identify and document defects, bugs, and other observations
• Evaluate and create reports on test outcomes
• Present test results to developers and other stakeholders
• Work closely with developers and stakeholders to review documented testing results
• Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
• Adhere to relevant quality assurance standards and regulations
• Continuously improve the testing process as services, standards, and requirements evolve
• Leverage testing software such as Jira or Confluence to record testing information and processes
• Create test cases in Inflectra's SpiraTest + Rapise codeless testing software to automate test case execution
• Maintain test lab machines with relevant software and updates
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Skills

SDLC familiarity

QA methodologies

MS Excel

Jira

Confluence

Education

University degree or equivalent

Tools

Jira

Confluence

Job description

Date Posted:

2026-10-07

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Sr. Analyst, Infrastructure & Workplace Servicescreate test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.

What You Will Do

• Develop and execute detailed test cases to assess software functionality and performance
• Identify and document defects, bugs, and other observations
• Evaluate and create reports on test outcomes
• Present test results to developers and other stakeholders
• Work closely with developers and stakeholders to review documented testing results
• Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
• Adhere to relevant quality assurance standards and regulations
• Continuously improve the testing process as services, standards, and requirements evolve
• Leverage testing software such as Jira or Confluence to record testing information and processes
• Create test cases in Inflectra's SpiraTest + Rapise codeless testing software to automate test case execution
• Maintain test lab machines with relevant software and updates
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
• Experience with software development process and lifecycle
• Experience working with Microsoft Office Excel and Work
• Experience with QA methodologies and practices
• Familiarity with testing tools like Jira or Confluence

Qualifications We Prefer

• Basic familiarity of Azure Information Protection
• Familiarity with codeless automation tools
• Familiarity with project management principles and tools
• Capable of leading QA meetings
• Strong Windows troubleshooting skills

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home).The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms

Click on this link to read the Policy and Terms