Sr Analyst II, Bus Systems & Process

BCU; Vernon Hills (IL); On-site; USD 104,000 - 156,000; Full time

Job summary

BCU in Vernon Hills, IL is seeking a skilled Business Systems Analyst to partner with departments to deliver value through process change and project delivery.

You will analyze business systems, document requirements, collaborate with vendors and end users, and help drive Agile transformations while ensuring alignment with product owner priorities.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems or related field.
• Minimum of 5 years business systems analysis experience.
• Strong analytical, documentation and stakeholder management skills.
• Experience with enterprise development projects and vendor collaboration.

Responsibilities

• Review, analyze, and evaluate business systems and user needs; define scope and objectives.
• Collaborate with Product Owner, sponsors, vendors, and QA to drive projects forward.
• Perform process analysis across concurrent development initiatives, on- and off-site.
• Drive process maturity; document and automate where appropriate for standardization.
• Support Agile transformation and ensure alignment with project priorities.
• Facilitate meetings and remove roadblocks to enable project completion.

Skills

Agile methodologies

Business analysis

Requirements gathering

Documentation

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Symitar/Ease

Job description

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision. At the Credit Union, you'll have a career in a growing organization and an environment that supports your professional and personal growth.

Our WHY is the reason we exist: To Empower People to Discover Financial Freedom. What do you celebrate as your purpose? At BCU we celebrate what makes you authentically YOU! #bYOU

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SALARY

This position has a base salary range of $104,000 - 156,000 USD Annual. This range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience and time in the role.

SUMMARY

This role will partner with department leaders and staff to formulate and deliver exceptional business value by way of process change and project delivery. Through collaboration, discovery, and analysis understand, propose, and aid in implementation of improvements to organizational projects, processes, products, and services.

ROLE AND RESPONSIBILITIES

• Review, analyze, and evaluate business systems and user needs. Document requirements, define scope and objectives, and formulate systems to parallel business strategies. Provide consultations on complex projects and is the top-level contributor/specialist. A wide degree of creativity and latitude is expected.
• Business analysis including working in project teams, collaborating with vendors and end users, and creating programming-ready artifacts.
• Process and system analysis of multiple concurrent development projects consisting of both internal employees and consultants/contractors both on-site and off-site while fostering a cohesive and productive work environment.
• Drive process maturity: Implement, document, and maintain documentation or automation for business processes that are time consuming, undocumented, or need standardization.
• Work in a dynamic, collaborative, transparent manner.
• Facilitate and lead meetings that generate ideas and content for solutions. Orchestrate the collaboration between Product Owner, business sponsors, vendors, subject matter experts, designers, QA and development groups by removing roadblocks and fostering communication. Contribute to organizational transformation solutions and execution.
• Drive and adhere to business analysis best practices.
• Support company’s Agile transformation and work within this methodology to ensure the vision, strategy and priorities of the Product Owner are met.

ADDITIONAL RESPONSIBILITIES

• Orchestrate the collaboration between Product Owner, business sponsors, vendors, subject matter experts, designers, QA, and development groups by removing roadblocks and fostering communication.
• Support Agile team and business track in any way that is required to ensure the successful outcome of the team.
• Research business requests and troubleshoot production issues.
• Execute business analysis best practices and provide mentoring to others.
• Ability to execute solutions independently, perform hands‑on work, work well under pressure, and as part of a team.
• Embrace and apply the BCU's mission, vision and core values to all activities and responsibilities. Support the BCU's initiatives by demonstrating teamwork and professionalism.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Systems, other related field, or equivalent work experience.
• Minimum of 5 years business systems analysis required.
• Exceptional analytical skills, people skills and documentation skills.
• Comprehensive experience with application development, technology, and testing.
• Requires technical creativity and a strong understanding of information technology.
• Solid understanding of the role and the business/functions supported.
• Exceptional problem‑solving skills.
• A comprehensive enterprise‑wide view and understanding of business processes and drivers.
• Ability to keep the long‑term solution in focus while communicating and planning for risk.
• Demonstrated experience working successfully with teams to deliver software.
• Seasoned in prioritizing competing demands and obtaining buy‑in from stakeholders.
• Demonstrated ability to manage and resolve conflict with stakeholders.
• Strong facilitation experience.
• Demonstrated ability to understand and explain issues from both a technical and a business functional point of view.
• Experience with modeling business processes utilizing a variety of tools and techniques.
• Demonstrated understanding and utilization of process improvement methodologies.
• Experience working with vendor led projects.
• Experience leading the analysis for enterprise level projects.
• Self‑motivated and able to take initiative with minimum need of supervision.
• Effective communication skills for technical and non‑technical audiences.
• Organized and methodical but can handle change in stride.
• Demonstrated willingness to dive into the details to guide projects to completion.
• Credit Union background a must.
• Symitar/Ease experience a must.
• Agile Methodology experience a must.
• Ability to communicate across the company and to various levels within the organization (with different level of technical understanding).
• Fluent in using software tools to document processes, flows, etc.
• Ability to write clear and complete requirements/user stories that can be understood by business and technical team members.
• Able to utilize different methods and techniques to solicit requirements.

BCU SHARED VALUES

We foster an environment of INCLUSION. All individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization's success. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

We value relationships and referrals and are committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique and inclusive culture that supports a healthy work/life balance. For this reason and more, BCU has been named a 2023 Gallup Exceptional Workplace Award Winner. #LoveBCU

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