Sr. Analyst GTM Strategy & Operations

Kaseya; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Kaseya is seeking a Senior Analyst, GTM Process & Execution in Miami, FL. This role will support the operationalization and improvement of GTM processes across Sales, Marketing, and Customer Success. The ideal candidate will have at least 3 years of experience in Revenue Operations and hands-on CRM experience.

Your responsibilities include streamlining workflows, improving CRM data quality, and analyzing operational metrics within GTM systems. A strong analytical mindset is essential for this high-impact role.

Qualifications

• 3+ years in Revenue Operations or CRM-focused roles.
• Experience with CRM platforms and GTM systems.
• Proven analytical and problem-solving skills.

Responsibilities

• Support GTM workflows and automation within CRM tools.
• Enhance CRM adoption and data quality.
• Monitor CRM usage and process adherence.

Skills

Revenue Operations

Sales Operations

CRM Platforms

Analytical Skills

Problem-solving

Tools

Salesforce

Automation Tools

Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Sr. Analyst, GTM Process & Execution (GTM Operations)

Job Summary

The Senior Analyst, GTM Process & Execution supports the operationalization, adoption, and continuous improvement of Go-To-Market (GTM) processes across Sales, Marketing, and Customer Success. This role focuses on translating business processes into scalable system workflows, improving CRM adoption and data quality, and reducing manual execution through automation and standardized processes. Acting as a key cross-functional partner, this role helps ensure GTM systems drive consistent execution, seller productivity, and operational efficiency.

Roles & Responsibilities

• Support the configuration, maintenance, and execution of GTM workflows, automation, validation rules, and system processes within CRM and GTM tools
• Translate business process requirements into scalable, system-driven workflows that support consistent GTM execution
• Partner with GTM Operations, RevOps, Enablement, and Systems teams to align workflows with business outcomes
• Identify opportunities to streamline workflows, reduce manual effort, and improve operational efficiency through automation
• Monitor workflow adoption, CRM usage, stage progression, and process adherence across GTM teams
• Build and maintain dashboards and reporting to surface adoption trends, execution gaps, and workflow effectiveness
• Support initiatives focused on improving CRM data quality, hygiene, and standardized process compliance

Required Qualifications

• 3+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or CRM-focused operational roles
• Hands-on experience working with CRM platforms (e.g., Salesforce) and GTM systems
• Experience supporting workflows, automation, reporting, and process optimization initiatives
• Strong analytical and problem-solving skills with the ability to identify execution gaps and improvement opportunities
• Demonstrated ability to collaborate cross-functionally with technical and business stakeholders

Preferred Qualifications

• Experience building dashboards and analyzing operational, adoption, or execution metrics
• Familiarity with automation tools, workflow configuration, and system validation rules
• Strong attention to detail with the ability to manage multiple initiatives simultaneously
• Experience supporting CRM hygiene, data quality, and standardized process adherence
• Background partnering with Enablement or Systems teams on GTM rollouts and enhancements

Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.