Sr. Analyst - AI Transformation Office

World Wide Technology, Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 84,000 - 105,000; Full time

Benefits offered by this job

Health and Wellbeing benefits

401k with company matching

Paid time off

Job summary

World Wide Technology (WWT) in Missouri is seeking a Sr. Analyst for the AI Transformation Office to turn business needs into AI solutions.

You will lead analysis, mentor analysts, and guide stakeholders with data-driven insights, partnering with Applied AI teams and IT to deliver scalable AI initiatives. You will define requirements, translate questions into reporting and AI solutions, and drive strategic improvements across projects and programs, using tools like Claude and Windsurf to

Qualifications

• A. in Business, Finance, Information Technology or a related field required.
• 5+ years in a business or analyst position.
• Working knowledge of enterprise systems and data (e.g., Salesforce, Oracle) and core business processes.
• Familiarity with AI assistants such as Claude and experience applying them to business problems.
• Experience with AI-assisted and agentic development tools such as Claude Code, Devin or Windsurf.
• Tableau or similar data visualization experience preferred.
• Investigative ability, critical thinking, analytical and problem-solving skills.
• Excellent organizational, oral and written communication and follow-up skills.
• Ability to lead and mentor, manage several projects at once and work independently to meet deadlines.

Responsibilities

• Provide expertise and proactive analysis for process design, revision, implementation and improvement.
• Define AI tool and software enhancement recommendations.
• Identify and communicate business requirements for new AI initiatives, coordinating across the business and stakeholders.
• Partner closely with business users guiding them with thoughtful data, reports and analyses.
• Translate business questions into reporting, analytical and AI solution requirements.
• Serve as a subject matter expert for the AI Transformation Office.
• Create and help deliver creative solutions to complex business and technical problems.
• Connect user needs to emerging AI technology to acquire or design tools, techniques and approaches that deliver optimal results.
• Lead root cause analysis and resolution for complex problems.
• Lead and work with the team effectively to maximize productivity across projects and programs.
• Participate in designing end-to-end AI solutions with the business, IT and other stakeholders.
• Work with engineers and technical counterparts to translate business asks into technical solutions.
• Identify improvement opportunities when peer reviewing.
• Use AI assistants and agentic development tools (such as Claude, Claude Code, Devin or Windsurf) to accelerate delivery and help others adopt them.

Skills

Analytical thinking

Communication skills

Mentoring

Cross-functional collaboration

Critical thinking

Problem solving

Lead projects

Data storytelling

AI tooling familiarity

Education

Bachelor's degree in Business/Finance/IT or related

Tools

Salesforce

Oracle

Tableau

Job description

___________________________________________

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the—art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview:

As a Sr. Analyst in the AI Transformation Office, you will work alongside the Applied AI team, business leaders and technical teams across WWT to turn business needs into AI solutions and better-informed decisions. You will serve as a subject matter expert, lead analysis and root cause resolution on complex business and technical problems, guide business users with thoughtful data and analyses and connect their needs to emerging AI tools and techniques. You will also mentor other analysts and help raise the bar for how the team works. Detailed, timely communication and consistent execution are critical to your success in this role.

Responsibilities:

• Provide expertise and proactive analysis for process design, revision, implementation and improvement
• Define AI tool and software enhancement recommendations
• Identify and communicate business requirements for new AI initiatives, coordinating across the business and stakeholders
• Partner closely with business users guiding them with thoughtful data, reports and analyses
• Translate business questions into reporting, analytical and AI solution requirements
• Serve as a subject matter expert for the AI Transformation Office
• Create and help deliver creative solutions to complex business and technical problems
• Connect user needs to emerging AI technology to acquire or design tools, techniques and approaches that deliver optimal results
• Lead root cause analysis and resolution for complex problems
• Lead and work with the team effectively to maximize productivity across projects and programs
• Participate in designing end-to-end AI solutions with the business, IT and other stakeholders
• Work with engineers and technical counterparts to translate business asks into technical solutions
• Identify improvement opportunities when peer reviewing
• Use AI assistants and agentic development tools (such as Claude, Claude Code, Devin or Windsurf) to accelerate delivery and help others adopt them

__________________________________________

Qualifications:

• A. in Business, Finance, Information Technology or a related field required
• A minimum of 5 years' progressive experience in a related field
• 5+ years in a business or analyst position
• Working knowledge of enterprise systems and data (e.g., Salesforce, Oracle) and core business processes
• Familiarity with AI assistants such as Claude and experience applying them to business problems
• Experience with AI-assisted and agentic development tools such as Claude Code, Devin or Windsurf
• Tableau or similar data visualization experience preferred
• Investigative ability, critical thinking, analytical and problem-solving skills
• Excellent organizational, oral and written communication and follow-up skills
• Ability to lead and mentor, manage several projects at once and work independently to meet deadlines

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $83,600 - $104,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription) Dental and Vision Care, Onsite Health Centers (MO & IL) Employee Assistance Program Wellness program
• Financial Benefits: Competitive Pay Profit Sharing 401k Plan with Company Matching Life and Disability Insurance Flexible Spending Accounts Tuition Reimbursement
• Paid Time Off: PTO & Holidays Parental Leave Medical Leave Military Leave Bereavement Day of Caring
• Additional Perks: Family Planning Benefits Nursing Mothers Benefits Voluntary Legal Voluntary Supplemental Accident/Illness/Hospital Voluntary ID Theft Pet Insurance Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits. For more information see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills performance and dedication. Our goal is to cultivate a culture of belonging that encourages innovation collaboration and respect for all team members ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

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WWT is an Equal Opportunity Employer

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