Business Analyst

Cognizance Technologies LLC; Silver Spring (MD); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Cognizance Technologies, LLC is seeking an experienced Senior Business Analyst / Agile Project Coordinator in Silver Spring to bridge business needs and technical delivery. The role combines business analysis, Agile coordination, requirements management, and process improvement across cross-functional teams.

Ideal candidates have about 8 years of experience supporting digital publishing, content management, or similar environments, with strong skills in Agile ceremonies, user stories, and

Qualifications

• Partner with business stakeholders to identify and document business needs.
• Facilitate requirements-gathering sessions, stakeholder interviews, workshops, and process discussions.
• Develop and maintain business requirements, functional requirements, user stories, acceptance criteria, and process flows.
• Translate complex business needs into clear, actionable requirements for technical teams.
• Analyze current-state processes and recommend improvements to workflows and systems.
• Support requirements traceability from initial need through release.
• Identify gaps, dependencies, risks, and impacts across workstreams.
• Assist stakeholders in prioritizing requirements and resolving competing needs.
• Support Agile/Scrum delivery practices across multidisciplinary teams.

Responsibilities

• Coordinate Agile ceremonies and maintain a prioritized product backlog.
• Develop and maintain project schedules, milestones, risk and issue logs, and status reports.
• Monitor deliverables and identify schedule risks, dependencies, and blockers.
• Prepare concise project updates and leadership briefings; escalate issues when needed.
• Collaborate across business, technical, content, and QA teams to ensure alignment.

Skills

Business Analysis

Agile/Scrum

Requirements Management

Stakeholder Engagement

Cross-functional Collaboration

User Stories

Facilitation

Documentation

Communication

Risk Tracking

Education

Bachelor's degree in Business Administration or related

Tools

Jira

Confluence

Azure DevOps

Microsoft Teams

SharePoint

Job description

Cognizance Technologies, LLC | Full time

Business Analyst

Silver Spring, United States | Posted on 08/17/2026

We are seeking an experiencedSenior Business Analyst / Agile Project Coordinator with approximately 8 yearsof professional experience supporting complex, cross-functional initiatives.This role combines business analysis, Agile/Scrum coordination, projectdelivery support, stakeholder engagement, requirements management, and processimprovement.

The ideal candidate will serveas a bridge between business stakeholders, subject matter experts, technicalteams, content and publishing teams, and project leadership. The individualwill help translate business needs into actionable requirements, coordinateAgile delivery activities, track dependencies and risks, and ensure workprogresses efficiently from requirements through implementation and release.

Experience supporting digitalpublishing, content management, web platforms, document/content workflows, orsimilar environments is highly desirable.

Requirements

Business Analysis & Requirements Management

• Partner with business stakeholders, subjectmatter experts, product owners, technical teams, and other partners to identifyand document business needs.
• Facilitate requirements-gathering sessions,stakeholder interviews, workshops, and process discussions.
• Develop and maintain business requirements,functional requirements, user stories, acceptance criteria, process flows, andsupporting documentation.
• Translate complex business needs into clear,actionable requirements for technical and operational teams.
• Analyze current-state processes and recommendimprovements to workflows, systems, and business processes.
• Support requirements traceability from initialbusiness need through implementation, testing, and release.
• Identify requirement gaps, dependencies,assumptions, and potential impacts across business and technical workstreams.
• Assist stakeholders with prioritizingrequirements and resolving competing business needs.
• Support Agile/Scrum delivery practices acrossmultidisciplinary teams.
• Coordinate and facilitate Agile ceremonies,including daily stand-ups, sprint planning, backlog refinement, sprint reviews,and retrospectives.
• Work closely with Product Owners and teammembers to maintain a well-defined and prioritized product backlog.
• Help ensure user stories contain sufficientbusiness context, acceptance criteria, and supporting documentation beforedevelopment begins.
• Track sprint commitments, deliverables,dependencies, impediments, and follow‑up actions.
• Promote consistent Agile practices whileadapting processes appropriately to organizational and project needs.
• Support continuous improvement by identifyingopportunities to strengthen team workflows, communication, and deliverypractices.

Project Coordination & Delivery

• Coordinate activities across business,technical, content, publishing, quality assurance, and other stakeholdergroups.
• Develop and maintain project schedules,milestone plans, action-item trackers, dependency logs, risk and issueregisters, and status reports.
• Monitor deliverables and proactively identifyschedule risks, resource constraints, dependencies, and blockers.
• Coordinate meetings, document decisions, assignand track action items, and follow up with responsible parties.
• Escalate risks, issues, and unresolveddependencies to project leadership when appropriate.
• Assist with release planning and readinessactivities.
• Support communication between business andtechnical teams to ensure common understanding of priorities, requirements,timelines, and expected outcomes.
• Prepare concise project status updates,dashboards, meeting materials, and leadership briefings as needed.

Publishing & Content Workflow Support

• Support business and technical processesassociated with digital content, publishing, web content, documents, or contentmanagement workflows.
• Analyze content lifecycle processes fromcreation and review through approval, publication, maintenance, and archival.
• Coordinate with content owners, subject matterexperts, technical teams, and other stakeholders to support timely publicationand release activities.
• Help identify opportunities to improvecontent-related workflows through process standardization, automation, andtechnology.
• Support quality assurance and validationactivities to ensure delivered functionality meets documented businessrequirements and acceptance criteria.

Required Qualifications

• Bachelor's degree in Business Administration,Information Systems, Computer Science, Communications, Project Management, or arelated discipline, or equivalent relevant professional experience.
• Approximately 8 years of progressive experiencein business analysis, Agile project coordination, project management, productdelivery, or related roles.
• Demonstrated experience performing businessanalysis and requirements management in complex, cross-functional environments.
• Strong working knowledge of Agile and Scrummethodologies.
• Experience developing user stories, acceptancecriteria, business requirements, process flows, and other functionaldocumentation.
• Experience coordinating Agile ceremonies andsupporting sprint-based delivery.
• Demonstrated ability to manage multiplepriorities, deliverables, dependencies, risks, and stakeholder expectations.
• Strong facilitation skills and experienceworking with both business and technical stakeholders.
• Excellent written and verbal communicationskills.
• Strong organizational, analytical,problem-solving, and documentation skills.
• Ability to operate effectively in environmentsinvolving multiple teams, stakeholders, and competing priorities.

Preferred Qualifications

• Experience supporting digital publishing,content management, web platforms, document management, or content lifecycleprocesses.
• Experience working with enterprise contentmanagement or content management systems.
• Experience with Agile/project management andcollaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Teams,SharePoint, or similar platforms.
• Experience supporting User Acceptance Testing(UAT), release readiness, and production implementation activities.
• Familiarity with accessibility, qualityassurance, governance, or compliance considerations associated with digitalcontent.
• Experience creating dashboards, project metrics,sprint reports, and executive-level status reporting.
• Agile/Scrum certification such as CSM, PSM,SAFe, PMI-ACP, or equivalent is preferred.
• Businessanalysis certification such as CBAP, CCBA, PMI-PBA, or equivalent is a plus

Requirements

Business Analysis & Requirements Management

• Partner with business stakeholders, subjectmatter experts, product owners, technical teams, and other partners to identifyand document business needs.
• Facilitate requirements-gathering sessions,stakeholder interviews, workshops, and process discussions.
• Develop and maintain business requirements,functional requirements, user stories, acceptance criteria, process flows, andsupporting documentation.
• Translate complex business needs into clear,actionable requirements for technical and operational teams.
• Analyze current-state processes and recommendimprovements to workflows, systems, and business processes.
• Support requirements traceability from initialbusiness need through implementation, testing, and release.
• Identify requirement gaps, dependencies,assumptions, and potential impacts across business and technical workstreams.
• Assist stakeholders with prioritizingrequirements and resolving competing business needs.
• Support Agile/Scrum delivery practices acrossmultidisciplinary teams.
• Coordinate and facilitate Agile ceremonies,including daily stand-ups, sprint planning, backlog refinement, sprint reviews,and retrospectives.
• Work closely with Product Owners and teammembers to maintain a well-defined and prioritized product backlog.
• Help ensure user stories contain sufficientbusiness context, acceptance criteria, and supporting documentation beforedevelopment begins.
• Track sprint commitments, deliverables,dependencies, impediments, and follow‑up actions.
• Promote consistent Agile practices whileadapting processes appropriately to organizational and project needs.
• Support continuous improvement by identifyingopportunities to strengthen team workflows, communication, and deliverypractices.

Agile / Scrum Coordination

• Support Agile/Scrum delivery practices acrossmultidisciplinary teams.
• Coordinate and facilitate Agile ceremonies,including daily stand-ups, sprint planning, backlog refinement, sprint reviews,and retrospectives.
• Work closely with Product Owners and teammembers to maintain a well-defined and prioritized product backlog.
• Help ensure user stories contain sufficientbusiness context, acceptance criteria, and supporting documentation beforedevelopment begins.
• Track sprint commitments, deliverables,dependencies, impediments, and follow‑up actions.
• Promote consistent Agile practices whileadapting processes appropriately to organizational and project needs.
• Support continuous improvement by identifyingopportunities to strengthen team workflows, communication, and deliverypractices.

Project Coordination & Delivery

• Coordinate activities across business,technical, content, publishing, quality assurance, and other stakeholdergroups.
• Develop and maintain project schedules,milestone plans, action-item trackers, dependency logs, risk and issueregisters, and status reports.
• Monitor deliverables and proactively identifyschedule risks, resource constraints, dependencies, and blockers.
• Coordinate meetings, document decisions, assignand track action items, and follow up with responsible parties.
• Escalate risks, issues, and unresolveddependencies to project leadership when appropriate.
• Assist with release planning and readinessactivities.
• Support communication between business andtechnical teams to ensure common understanding of priorities, requirements,timelines, and expected outcomes.
• Prepare concise project status updates,dashboards, meeting materials, and leadership briefings as needed.

Publishing & Content Workflow Support

• Support business and technical processesassociated with digital content, publishing, web content, documents, or contentmanagement workflows.
• Analyze content lifecycle processes fromcreation and review through approval, publication, maintenance, and archival.
• Coordinate with content owners, subject matterexperts, technical teams, and other stakeholders to support timely publicationand release activities.
• Help identify opportunities to improvecontent-related workflows through process standardization, automation, andtechnology.
• Support quality assurance and validationactivities to ensure delivered functionality meets documented businessrequirements and acceptance criteria.

Required Qualifications

• Bachelor's degree in Business Administration,Information Systems, Computer Science, Communications, Project Management, or arelated discipline, or equivalent relevant professional experience.
• Approximately 8 years of progressive experiencein business analysis, Agile project coordination, project management, productdelivery, or related roles.
• Demonstrated experience performing businessanalysis and requirements management in complex, cross-functional environments.
• Strong working knowledge of Agile and Scrummethodologies.
• Experience developing user stories, acceptancecriteria, business requirements, process flows, and other functionaldocumentation.
• Experience coordinating Agile ceremonies andsupporting sprint-based delivery.
• Demonstrated ability to manage multiplepriorities, deliverables, dependencies, risks, and stakeholder expectations.
• Strong facilitation skills and experienceworking with both business and technical stakeholders.
• Excellent written and verbal communicationskills.
• Strong organizational, analytical,problem-solving, and documentation skills.
• Ability to operate effectively in environmentsinvolving multiple teams, stakeholders, and competing priorities.

Preferred Qualifications

• Experience supporting digital publishing,content management, web platforms, document management, or content lifecycleprocesses.
• Experience working with enterprise contentmanagement or content management systems.
• Experience with Agile/project management andcollaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Teams,SharePoint, or similar platforms.
• Experience supporting User Acceptance Testing(UAT), release readiness, and production implementation activities.
• Familiarity with accessibility, qualityassurance, governance, or compliance considerations associated with digitalcontent.
• Experience creating dashboards, project metrics,sprint reports, and executive-level status reporting.
• Agile/Scrum certification such as CSM, PSM,SAFe, PMI-ACP, or equivalent is preferred.
• Businessanalysis certification such as CBAP, CCBA, PMI-PBA, or equivalent is a plus