Sr Advisor, Sales Operations Support

emergemarket.com; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Archer is seeking a Partner Enablement Program Manager to design, develop, and deliver training, certifications, and resources that empower Archer's partner ecosystem to represent Archer solutions confidently.

Reporting to GTM Enablement, you will own the partner portal, communications, and partner website content, while coordinating live and virtual enablement events. This is a highly visible, cross-functional role with leadership engagement.

Qualifications

• 3-5 years in a channel/partner enablement function.
• Highly visible cross-functional role spanning multiple departments and leadership.
• Strong organization and multi-program management capability.
• Ability to handle fast-changing, high-pressure situations.
• Excellent verbal and written communication with clear action-item follow-ups.
• Self-motivated and able to work autonomously with remote teams.

Responsibilities

• Define training and development needs of Archer's partner community.
• Drive alignment on partner enablement priorities across departments.
• Shape long-term vision for partner enablement with tactical steps to execute.
• Coordinate cross-functional meetings and ensure timely follow-up and distribution of actions.
• Design and develop partner training certifications and materials.
• Keep enablement content current with product updates and roadmap.
• Own the partner portal and distribute the partner newsletter and website content.
• Plan end-to-end enablement logistics and lead live and virtual training sessions.
• Track partner progress and report adoption trends to stakeholders.

Skills

Channel/Partner enablement

Cross-functional collaboration

Project management

Verbal and written communication

Autonomous work

Education

Bachelor's degree

Tools

HubSpot

Mindtickle

Introw

Camtasia

Articulate Rise

Bitable

LLMs (Claude/ChatGPT)

Job description

A new regulatory change lands somewhere in the world every six minutes, and agentic AI is outpacing most teams' ability to govern it. At Archer, we help the enterprises powering the global economy turn that pressure into an advantage.

Mandates like the EU AI Act and the SEC cybersecurity disclosure rules are driving the most significant GRC buying cycle we have seen in years. That demand is why we are growing this team.

This is hard work that matters. Our customers span energy, utilities, financial services, pharmaceuticals, and the public institutions communities depend on. People choose Archer because they get to partner with the most trusted brands in the world, on work that protects the customers and communities those brands serve.

If that sounds like your kind of work, let's chat.

The Role

Archer is committed to our partner community, and the Partner Enablement Program Manager sits at the heart of that effort. Reporting to the Manager of GTM Enablement, this person will be responsible for increasing partner performance by ensuring partners have the training, certifications, and resources they need to represent Archer's solutions with confidence.

Working closely with Partner Relationship Managers, Product, and Product Marketing, they will own the design, development, and delivery of partner training programs and certifications, manage the partner portal, the partner newsletter and communications, the partner page on Archer’s website, and coordinate live and virtual enablement events. This is a highly visible, cross-functional role with frequent engagement with leadership. What You’ll Do

• Partner with Archer's Partner Relationship Managers to define the training and development needs of Archer's partner community.
• Drive alignment across Partner Engagement, Product, and Product Marketing on partner enablement priorities.
• Shape the long-term strategic vision for partner enablement while defining and executing the tactical steps to get there.
• Set priorities and agendas for cross-functional meetings, and ensure clear,timelyfollow-up and distribution of action items to everyone involved.

Training & Certification Design

• Design and develop partner training certifications and supporting content that build partner competency on Archer's products and solutions.
• Partner with Product and Product Marketing to keep enablement content current with product capabilities, positioning, and roadmap.
• Monitors partner performance trends and uses insights to inform program updates and new enablement initiatives.

Partner Portal & Communications

• Own the partner portal, keeping training materials and enablement assets organized, current, and easy to find.
• Manage the partner page on Archer's website and the partner newsletter, keeping partners informed of new programs and resources.

Program & Training Delivery

• Coordinates end‑to‑end enablement program logistics, including timelines, communications, and stakeholder alignment.
• Lead periodic live and virtual training sessions for partners, coordinating internal subject matter experts as needed.
• Manage multiple enablement programs and projects at the same time, balancing competing priorities and deadlines.
• Track partner enablement progress (certifications, readiness milestones) and report on adoption trends to internal stakeholders

What You Bring

• 3-5 years of experience in a channel/partner enablement function.
• Comfortable working cross-functionally in a highly visible role that spans multiple departments, with frequent engagement with leadership.
• Highly organized and efficient, able to manage multiple programs or projects at once while balancing the larger strategic vision with tactical execution.
• Ability to handle and navigate stressful, fast-changing situations.
• Strong verbal and written communication skills, including the ability to set priorities and agendas for meetings and send clear action items to everyone involved.
• Self‑motivated and able to work autonomously, while communicating effectively with remote teams.

Even Better If You Have

• Experience using tools such as HubSpot (or other CRMs) Mindtickle, Introw (or another partner engagement platforms), Camtasia, Articulate Rise, Bitable, and LLMs such as Claude, ChatGPT etc.

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact [e-mail] . All employees must be legally authorized to work in Country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.

Pay Transparency Notice: We’re committed to fair and transparent pay practices. In line with state pay transparency laws, for positions in this location, we offer a base pay of $90,000 – $140,000 USD, plus benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Qualifications

Behaviors

Required

Enthusiastic: Shows intense and eager enjoyment and interest

Innovative: Consistently introduces new ideas and demonstrates original thinking

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter: Inspired to perform without outside help

Education

Preferred: Bachelors or better.

Experience

• Able to work autonomously, while communicating effectively with remote teams
• Strong verbal and written communication skills, including the ability to set priorities and agendas for meetings and send clear action items to everyone involved.
• Experience in a channel/partner enablement function at a SaaS company

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.