Sr. Ad Operation Analyst

Redolent Infotech Pvt. Ltd.; San Bruno (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Redolent Infotech Pvt. Ltd. seeks a Sr.

Ad Operation Analyst - SEM to manage end-to-end ad operations for self-service customers in a fast-paced environment. The role involves technical support for advertisers, platform training, and producing clear documentation for troubleshooting ad campaigns. The ideal candidate has 4+ years in technical ad operations or ads engineering, strong data-driven problem solving, and excellent communication skills to coordinate with internal and external

Qualifications

• 4+ years of Technical Ad Operations or Ads Engineering experience.
• Ability to troubleshoot and leverage data to resolve campaign issues.
• Strong communication and presentation skills.
• Experience with third-party ad-serving systems.

Responsibilities

• Drive workflow for self-service advertisers.
• Provide technical sales support and guidance to users of the platform.
• Create documentation and assist with troubleshooting ad campaigns.
• Troubleshoot digital ad issues across desktop, mobile, in-app, and OTT environments.

Skills

Ad Operations

Ads Engineering

Excel

Tableau

ThoughtSpot

Domo

JavaScript

HTML

CSS

Communication

Presentation

Education

Bachelor’s degree in Computer Science, Software Engineering, Math, Economics

Tools

Doubleclick

Mediaplex

DG MediaMind

Atlas

Pointroll

Flashtalking

Job description

We have following urgent role with our DIRECT client

Title: Sr. Ad Operation Analyst - SEM

Location: San Bruno, CA

Duration: 12+ Months

Rate: Market

Job Description:

• The analyst’s primary objective is to drive the entire workflow for our self-service customers which include:
• Providing technical sales support to many advertisers and customers
• Providing training and guidance to those who are utilizing our platform for the first time.
• Creating documentation and helping to troubleshoot ad campaigns when issues arise for advertisers.
• Troubleshoot digital ad issues on various environments: desktop, mobile, in-app, OTT.
• Experience with third-party ad-serving systems: Doubleclick, Mediaplex, DG MediaMind, Atlas. Experience with rich media solutions: Doubleclick RM, Mediaplex RM, DG MediaMind, Pointroll, Flashtalking, etc.
• Knowledge of Flash, HTML, CSS, and JavaScript

Required Skills:

• Experience in 4+ years of Technical Ad Operations, Ads Engineering.
• Leverage data to quickly troubleshoot any issues that arise and impact the performance of the campaign for advertisers.
• Provide technical support for all involved in the campaign whether internally or externally, including engineering.
• Prioritize effectively and determine which initiatives to deliver first based on quantitative reasoning and rationale.
• Evaluate and make decisions on campaign spend rates, user quality, creative performance, and marketplace opportunities.
• Expertise in Microsoft Excel or any dashboarding tools like Tableau, Thoughtspot, or Domo.
• Dive into investigations and communicate outcomes to management and leadership teams.
• Ability to work in a hack culture, producing immediate and real-time results on critical tasks that require focus.
• Bachelor’s degree in Computer Science, Software Engineering, Math, Economics.
• Great communication & presentation skills.