Sr. Account Manager, BwP and MCF Merchant Success

Amazon; Seattle (WA); On-site; USD 133,000 - 221,000; Full time

Job summary

An established industry player is seeking a dynamic Sr. Account Manager to drive the success of strategic partners. In this pivotal role, you will leverage your extensive experience in account management and business development to create impactful strategies that enhance merchant relationships and drive growth. Your ability to navigate complex negotiations and interpret data will be key in exceeding business objectives. Join a forward-thinking team where your contributions will shape the future of merchant success and e-commerce fulfillment.

Qualifications

• 5+ years of experience in Account Management or Business Development.
• Strong ability to interpret data and influence business decisions.

Responsibilities

• Own strategic vision and performance objectives for merchants.
• Lead merchant reviews to identify growth opportunities.

Skills

Business Negotiation

Data Analysis

Account Management

Customer Success

Project Management

Education

MBA or equivalent

Job description

Sr. Account Manager, BwP and MCF Merchant Success

Join to apply for the Sr. Account Manager, BwP and MCF Merchant Success role at Amazon.

The Merchant Success team is responsible for driving the go-to-market strategy to grow and retain merchants after their initial launch with Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF) products. Team members will navigate ambiguous business challenges while working directly across internal and external cross-functional stakeholders.

The Senior Account Manager will create and implement strategies to effectively manage a portfolio of strategic partners using BwP and MCF, fostering strong partnerships and rapidly growing the businesses. Responsibilities include leveraging merchant insights to improve internal processes, reduce merchant pain points, and influence product roadmaps to maximize long-term growth and enhance shopping and fulfillment experiences.

Key job responsibilities

• Own strategic vision and performance objectives across a portfolio of strategic merchants
• Define forecasts and communicate progress and blockers to management and cross-functional teams
• Gather, interpret, and apply data to resolve issues and exceed business objectives
• Prioritize effectively in an ambiguous, complex, fast-paced environment
• Manage multiple projects and priorities efficiently

A day in the life

You will define and execute merchant business strategies, maintain strong stakeholder relationships, and lead merchant reviews to identify growth opportunities. You will escalate issues promptly, operate independently, and collaborate on high-value negotiations involving pricing, co-marketing, and incentives. Clear communication, gathering insights, shaping product decisions, mentoring team members, and supporting product development are also key aspects of the role.

Basic Qualifications

• 5+ years of experience developing, negotiating, and executing business agreements
• Experience interpreting data and making business recommendations
• 5+ years in Account Management, Customer Success, or Business Development roles

Preferred Qualifications

• Experience with complex legal agreements
• MBA or equivalent
• Experience influencing leadership decisions at organizational levels
• 5+ years in business development within supply chain operations or Ecommerce

Amazon is an equal opportunity employer committed to diversity and inclusion. For workplace accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations.

Compensation ranges from $133,200 to $220,200 annually, based on location and experience. Additional benefits and total compensation details are available at https://www.aboutamazon.com/workplace/employee-benefits.