SQL Database Administrator

Belcan; Waukesha (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading tech services provider is seeking a candidate to support MES solutions implementations, focusing on customer success and technical deliverables throughout the project lifecycle. The ideal candidate will possess strong SQL Server experience, troubleshooting skills, and familiarity with healthcare data formats. Effective communication is essential, especially in a healthcare environment. This role requires managing multiple implementations while ensuring compliance and customer satisfaction.

Qualifications

• Strong MS SQL Server experience required for complex queries and troubleshooting.
• Excellent problem-solving skills needed in fast-paced environments.
• Ability to communicate technical information effectively essential.

Responsibilities

• Support MES solutions implementation, owning technical deliverables.
• Engage with clients to develop tailored strategies through assessments.
• Ensure successful project rollouts and customer satisfaction.

Skills

Strong MS SQL Server experience

Excellent troubleshooting and critical thinking

Strong problem solving skills and attention to detail

Familiarity with healthcare data formats

Ability to manage multiple customer implementations

Excellent note taking and documentation skills

Tools

Batch scripting

PowerShell

Windows Server

VB.NET

C#

C++

Job description

Start Date: Immediate

Job Description

Job Description Summary

Delivers expertise in driving sustained customer success and post sales growth across the entire customer lifecycle-including training, professional services, technical support, renewals, outcome achievement, retention, account expansion, and customer advocacy-with a strong emphasis on digital engagement. Influences departmental operations and contributes to planning and execution activities. While the role operates with some autonomy, it focuses on executing established processes and functional best practices. Judgment is occasionally required but typically exercised with guidance.

Required Skill Set

• Strong MS SQL Server experience (development, interpret and understand complex queries, data validation, troubleshooting)
• Excellent troubleshooting and critical thinking
• Capable of communicating technical information clearly and effectively
• Strong problem solving skills and attention to detail
• Experience working cross functionally with technical and non technical teams
• Ability to manage multiple customer implementations simultaneously
• Background in scripting or automation (Batch, PowerShell, or similar)
• Experience with project coordination and time management for your own projects
• Handle fast paced, high pressure workload – self starter
• Excellent note taking and documentation skills
• Able to independently assess and prioritize work based on urgency and impact

Desired Skills

• Familiarity with healthcare data formats
• Experience with GE Muse
• Experience supporting back-end databases for software systems
• Experience with EMR/EHR systems or healthcare practice management platforms
• Knowledge of HIPAA requirements and data privacy best practices
• Experience with data conversions, migrations, or ETL processes
• Windows server knowledge
• Programming language (vb.net, c#, c++)
• Experience in a tech support role / help desk role

Roles and Responsibilities

• Support the implementation of MES solutions using the Software Suite, owning all technical deliverables throughout the project lifecycle. Engage in every phase of assigned projects–contributing to architectural, design, and functional decisions—to help ensure delivery aligns with budget, timelines, and customer expectations. Collaborate closely with clients to understand their requirements and develop tailored strategies through site assessments. Provide standard recommendations on workflows, applications, interfaces, reporting, testing, and data uploads during implementation. Responsible for go live preparation, go live support, and post deployment check‑ins, working collaboratively with internal teams and clients to ensure a successful rollout and high customer satisfaction.
• Developing in-depth knowledge of technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
• Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on‑the‑job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members.

Healthcare Industry Attributes

• Understanding of clinical workflows and patient data lifecycles
• Comfort working with PHI and regulated environments
• Ability to communicate empathetically with healthcare providers and administrative staff
• Appreciation for accuracy, compliance, and data integrity in patient care contexts
• Adaptability to fast paced healthcare operations and evolving regulatory standards
• Ability to analyze, map, and transform data from legacy systems