SQA Testing Manager

Signature Performance, Inc.; United States; On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Fully Paid Life Insurance

Fully Paid Short- & Long-Term Disablit

Paid Vacation

Paid Holidays

Professional Development and Tuition

401(k) Program with Employer Match

Job summary

Signature Performance, Inc. is seeking an experienced SQA Testing Manager to lead and mentor the SQA team, drive testing strategies, and ensure quality across software releases.

You will oversee test plans, coordinate across development and operations, and manage multiple projects with a focus on metrics, process improvement, and teammate development, while maintaining security clearance requirements. The role requires five years of SQA testing and 3-5 years of management, a bachelor’s degree,

Qualifications

• Minimum of five years of SQA Testing experience.
• Minimum of 3–5 years of Management experience.
• Bachelor’s degree or equivalent experience.
• Deep knowledge of software QA methodologies, tools and processes.
• Expertise in functional and non-functional testing best practices.
• Strong analytical and problem-solving skills.
• Ability to handle multiple projects and lead a team.
• Ability to communicate and collaborate with diverse stakeholders.
• Willingness to obtain NAC-I security clearance for government work.

Responsibilities

• Lead and mentor the SQA team, developing testing strategies and best practices.
• Oversee design, implementation, and maintenance of QA test plans and cases.
• Lead analysis of requirements to create robust test strategies and architectures.
• Ensure SQA testing integrates with the full SDLC.
• Monitor team velocity and adjust workload as needed.
• Estimate, prioritize, and coordinate testing activities.
• Perform extensive manual testing and automate where appropriate.
• Conduct backend testing using complex SQL queries.
• Track and report defects and testing metrics.
• Collaborate with Developers, Automation, Operations, and Account Managers.
• Investigate causes of non-conforming software and implement fixes.

Skills

SQA Testing

Leadership

Mentoring

Automation scripting

Education

Bachelor's degree or equivalent experience

Tools

Jira

SQL

MS Office Suite

Job description

Monday - Friday 8:00a - 5:00p Central Time

Compensation Range

$120,000 - $140,000/annually

Position Type

Full Time

Description

About You

You are a person who loves to improve the reliability and performance of software products and applications. We need someone to be responsible for managing, leading, and mentoring the SQA team members, as well as being the face of the SQA Testing to the organization. In the role of SQA Testing Manager, you will be responsible for ensuring the SQA team members operate effectively and to their optimal ability while tracking quality assurance metrics to ensure the IT systems supporting the organization's operations function properly.

• Tell us about your experience with SQA Testing & Management.
• Are you a team player and a self-motivator?
• What is your experience with conducting business in a way that is credit to a company?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Managing all aspects of the Software Quality Assurance Testing Team by providing leadership, management, guidance, and contribute to the development of SQA SIT and UAT strategies and best practices.
• Oversee the design, implementation, and maintenance of quality assurance test plans including but not limited to creation and validation of SQA procedures, test plans, test cases, scenarios/scripts, to ensure compliance with defined SQA standards and methodologies.
• Manage and lead SQA analysis related to solution design, requirements/specifications/other technical design documents to establish well defined and adequately structured test strategies and detailed test plans and test architectures.
• Ensure SQA SIT and UAT Testing is integrated with the full SDLC when/where appropriate
• Monitor SQA team velocity and staff capacity to recommend workload adjustments as needed
• Accurately estimate, prioritize, plan and coordinate testing activities.
• Conduct extensive manual testing with the ability to execute automation scripts when appropriate with team members.
• Ensure SQA Testers perform back-end testing by leveraging complex SQL queries.
• Identify, record, document thoroughly, and track bugs; monitor debugging process results.
• Monitor performance of regression testing when new code is deployed or when bugs are resolved.
• Develop, implement, and apply testing processes for new and existing products to meet client needs.
• Manage, Lead, Coach, Train, and mentor SQA Team in the execution of testing efforts.
• Collaborate with internal team leaders (e.g., Managers of the Developers, Automation, Operations Leaders and Account Managers) to identify system and testing requirements and provide updates, challenges, and alternate approaches.
• Investigate the causes of non-conforming software and train users to implement solutions.
• Track quality assurance metrics including but not limited to test execution, % coverage, defect densities, and open defect counts.
• Stay up to date with new testing tools and test strategies.
• Actively participate in daily meetings as well as collaboration meetings.
• A minimum of five years of SQA Testing experience
• A minimum of 3-5 years of Management experience
• A bachelor’s degree or equivalent experience
• Deep knowledge of software QA and testing methodologies, tools and processes
• Expertise in functional and non-functional testing best practices
• Strong analytical and problem-solving skills
• Ability to handle multiple projects and team members at the same time
• Ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Ability to plan, prioritize, and balance staff for the needs of the organization
• Personal traits of a high-level commitment, team orientation, professionalism, trust, personal honesty and integrity
• Ability to collaborate and work well in a cross-functional environment
• Attention to detail and ability to work on multiple projects at the same time
• Proficiency in using SQL, MS Office (Teams, Word, Excel, PowerPoint, Visio, Access) software applications
• Experience with Jira a plus
• Will be required to apply for and maintain NACi or higher-level security clearance to support government (DOD, VA, etc.) assignments.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

Security Requirements

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
• Signature Performance requires candidates to participate in interviews with their camera enabled. Interviews may be recorded for evaluation, training, quality assurance, and hiring purposes. Candidates will be provided the opportunity to consent during the application process and notified before recording begins. These requirements are applied consistently to all applicants and are a condition of participation in the selection process. Failure to meet these requirements may result in removal from consideration. Candidates who have questions, concerns or require accommodation regarding recording should notify the Talent Attraction & Strategy team before proceeding.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

EEO is the Law