Sprinter Lead Technician & Service Shop Foreman - Mercedes-Benz of Hanover

Group 1 Automotive, Inc.; Hanover (York County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a skilled Sprinter Lead Technician & Service Shop Foreman to join their dynamic team. This role offers a unique blend of hands-on technical expertise and leadership responsibilities within a Technician-focused environment. The ideal candidate will have prior experience with Sprinter Vans and a strong customer service orientation. The company provides competitive pay, comprehensive benefits, and opportunities for career advancement. If you're ready to elevate your career in a fast-paced and supportive atmosphere, this position is a perfect fit for you.

Benefits

Health, Dental, Vision, Life, and Disability Insurance

401(k) with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Discount

Performance/Longevity Bonuses

Job training and career advancement opportunities

Qualifications

• Experience as a Sprinter Technician is required for this role.
• ASE Certification in brakes or electrical systems is preferred.

Responsibilities

• Supervise a team of technicians ensuring high-quality work.
• Diagnose mechanical issues and provide technical expertise.
• Collaborate with departments to maintain workflow and customer satisfaction.

Skills

Sprinter Van Technician Experience

Customer Service

Attention to Detail

Leadership Skills

Troubleshooting

Education

High School Diploma or Equivalent

Tools

CDK Dealer Services

Job description

Overview

Sprinter Lead Technician & Service Shop Foreman – Mercedes-Benz of Hanover

Mercedes-Benz of Hanover, part of the fast-growing Group 1 Automotive, is seeking a qualified Sprinter Lead Technician & Service Shop Foreman to join our dynamic team. This exciting position combines hands-on technical expertise with leadership responsibilities in a Technician-focused environment. If you're an experienced Sprinter Technician ready to advance your career and take on a supervisory role with competitive pay and growth opportunities, we want to meet you!

What We Offer:

• Top Pay!
• Health, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Paid Time-Off
• Employee Stock Purchase Plan and Employee Vehicle Discount
• Performance/Longevity Bonuses
• Job training and career advancement opportunities

Responsibilities:

• Supervise and manage a team of technicians, offering guidance, support, and training to ensure high-quality work
• Diagnose complex mechanical issues, providing technical expertise and troubleshooting for Sprinter Vans
• Assign work to technicians, ensuring efficient execution, adherence to quality standards, and timely completion of repair orders
• Perform system diagnostics, full automotive troubleshooting, and testing on Sprinter Vans
• Road-test vehicles to ensure the quality of repairs and that customer expectations are met
• Collaborate with service advisors, parts, and sales departments to maintain smooth workflow and excellent customer satisfaction
• Conduct inspections of work in progress and completed repairs to ensure accuracy and quality
• Stay current with industry trends, technological advancements, and best practices in the automotive service industry
• Maintain an organized and clean shop area while ensuring safety and compliance with dealership and factory standards
• Continuously learn new technical information and techniques to enhance performance and shop operations

Qualifications:

• Previous Sprinter Van Technician Experience (required)
• Automotive Service Excellence (ASE) Certification in brakes, electrical/electronic systems, or engine performance (preferred)
• Valid driver’s license with a clean driving record
• Experience with CDK Dealer Services or dealership technology (a plus)
• Strong focus on customer service, quality, and attention to detail
• Ability to work independently and lead a team in a fast-paced, performance-driven environment
• Professional appearance, strong work ethic, and positive attitude
• High school diploma or equivalent
• Desire to work in a commission-based, performance-driven environment

Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

To learn more about our company, visit www.group1auto.com.

Apply today or refer a qualified friend.

Note: All applicants must pass pre-employment testing, including background checks, MVR, and drug testing, to qualify for employment.

Group 1 Automotive is an Equal Opportunity Employer.