Sprinkler Service Technician

Johnson Controls; Nashua (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading company as a Sprinkler Service Technician and be part of a diverse team dedicated to innovative solutions. This full-time role involves servicing and repairing fire sprinkler systems, requiring strong customer service skills and technical proficiency. Opportunities for professional growth and competitive benefits await you.

Benefits

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

401(k) savings plan with company match

Employee Assistance Program

Wellness Program

Qualifications

• 2+ years of documented experience in Fire Sprinkler industry.
• Must maintain truck inventory for timely customer response.
• Capable of performing physical labor including carrying up to 70 lbs.

Responsibilities

• Perform service and repairs on various sprinkler systems.
• Follow troubleshooting procedures to identify issues.
• Read and interpret blueprints and technical manuals.

Skills

Customer Service

Organization

Problem Solving

Education

NICET Level II certification

Mass Class D license

Job description

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Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What We Offer

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HAS)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!
  

What You Will Do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How You Will Do It

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.
  
  

Required

What we look for

• 2+ years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems
• Mass Class D license
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer
  
  

Preferred

• NICET Level II certification is a plus
• OSHA 10 or be willing to obtain certification within a given timeline

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Industrial Machinery Manufacturing

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