Sprinkler Service Technician

Johnson Controls; Lexington (KY); On-site; USD 49,000 - 65,000; Full time

Job summary

Join a leading company as a Sprinkler Service Technician involving service and repair of sprinkler systems. The role requires a strong commitment to customer satisfaction, technical knowledge for troubleshooting equipment, and organizational skills. Candidates must possess a valid driver's license and relevant certifications while also being able to lift heavy equipment as needed.

Qualifications

• 5 years of documented experience in Fire Sprinkler/Suppression industry.
• Willingness to travel and participate in an on-call rotation.
• Able to pass a pre-employment background and drug test.

Responsibilities

• Perform service and repairs on sprinkler systems across various applications.
• Follow troubleshooting procedures and refer to technical manuals to diagnose problems.
• Exhibit effective customer service skills by communicating with district staff and customers.

Skills

Customer Service

Physical Labor

Troubleshooting

Blueprint Interpretation

Organizational Skills

Education

High School Diploma or equivalent

State Fire Protection License or Journeyman License

NICET Level II (preferred)

Job description

Join to apply for the Sprinkler Service Technician role at Johnson Controls

Continue with Google Continue with Google

20 hours ago Be among the first 25 applicants

Join to apply for the Sprinkler Service Technician role at Johnson Controls

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.
  
  

What You Will Do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.
  
  

What We Look For

• 5 years of documented experience in Fire Sprinkler/Suppression industry
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• High School Diploma or equivalent required
• Must be willing to travel.
• Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements
• Able to participate in an on-call rotation schedule Overnight travel will be required
• Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver’s license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Must possess and retain current State Fire Protection License or Journeyman License valid
  
  

Preferred

• NICET Level II

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at Johnson Controls by 2x

Sign in to set job alerts for “Service Technician” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

(8046) Customer Service & Operations Technician - AWG

Appliance Service Technician (Lexington/ Frankfort, KY) ***Up to $1500 Sign on Bonus***

Lexington, KY
$49,960.00
-
$64,952.00
1 week ago

Maintenance Technician $1000 sign on bonus

Maintenance & Calibration Technician - 2nd Shift

Maintenance Technician 2 - Patchen Oaks Apartments

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.