Sprinkler Service Technician

Allied Fire Protection; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading fire protection company is looking for a Sprinkler Service Technician in Austin, Texas. The ideal candidate will install and troubleshoot fire sprinkler systems in residential, commercial, and industrial settings. Responsibilities include ensuring compliance with safety protocols, effective communication with customers, and maintaining a clean work environment. Candidates should have at least 3 years of experience in the field, a valid driver's license, and preferably relevant certifications. This role supports a strong focus on safety and teamwork.

Qualifications

• 3+ years of experience as a fire sprinkler helper or apprentice/fitter.
• Knowledge of fire sprinkler piping systems and blueprints.
• Understanding of NFPA codes and standards.

Responsibilities

• Install fire sprinkler systems in various buildings.
• Service and troubleshoot automatic fire sprinkler systems.
• Maintain communication with customers and ensure satisfaction.

Skills

Ability to take direction from upper management

Self-motivated and organized

Knowledgeable with NFPA 13 rules

Valid state driver's license

Education

High school diploma or equivalent

American Fire Sprinkler Association training

Forklift and scissor lift certification

Nicet II & III certification

Job description

Join to apply for the Sprinkler Service Technician role at Allied Fire Protection.

Job Responsibilities

• Installation of fire sprinkler systems in residential, commercial, and industrial buildings
• Installation, service, and troubleshooting of automatic fire sprinkler systems along with all related equipment
• When applicable, direct and/or participate in the trenching and repair of underground mains including backfilling and tamping
• Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems
• Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacturer’s requirements
• Conduct/coordinate necessary testing of the system & ensure required certifications are complete
• Maintain open communication with the customer and provide information to the customer as required
• Perform all other duties assigned

Expectations

• Believe in, live, and support our mission statement, core values, and business plan daily
• Safety first
• Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
• Ensure timely and accurate incident and accident reporting
• Hold yourself accountable for all safety initiatives
• Hold yourself accountable for safe driving of company vehicles
• Ensure awareness and support of stop work authority
• Complete all training requirements – safety, certifications, etc.
• Ensure all required documents are complete, accurate and professional, with required signatures
• Ensure proper maintenance and care of equipment – trucks, lifts, tools, etc.
• Keep jobsites clean and organized
• Ensure production efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
• Support and ensure adherence to company SOPs – purchase orders, change orders, etc.
• Timeliness – at the job on time; attendance; communication with supervisor; paperwork
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities
• Maintain quality control i.e. reduce the need for return trips and warranty work
• Maintain a professional appearance
• Communicate effectively and professionally within the department and with internal and external customers
• Teamwork – maintain positive interactions within your team, local office, etc.
• Actively participate in required team meetings
• Ability to work overtime, out of town or on-call as needed

Knowledge

• Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods
• Understand fire protection installation requirements
• Ability to properly read fire protection blueprints
• Minimum education of high school diploma or equivalent
• American Fire Sprinkler Association training program designed for fire sprinkler foreman, preferred
• Certified state/federally-accredited foreman, preferred
• State backflow testing and repair certification, preferred
• Forklift and scissor lift certification, preferred
• Nicet II & III certification, preferred
• Understanding of NFPA codes and standards

Work Experience

• Minimum of 3 years of experience as a fire sprinkler helper, preferred
• Minimum of 3 years of experience as a fire sprinkler apprentice/fitter, preferred

Skills And Competencies

• Ability to take direction from upper management
• Accurately complete and maintain all paperwork
• Maintain vehicle and tools as per company policy
• Must have valid state driver's license and good driving record
• Self-motivated, ambitious, interactive, communicative, detail-oriented, and organized
• Knowledgeable with NFPA 13 rules and all necessary codes
• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
• Demonstrate positive teamwork and ability to be a team leader and mentor
• Maintain a clean and safe work environment
• Comply with all company safety practices and the safety handbook
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction