Springhill Suites Philadelphia Langhorne - Assistant General Manager OEM

Aimbridge Hospitality; Langhorne (Bucks County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Now offering Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is hiring an Assistant General Manager to lead hotel operations, supervise departments, and drive guest satisfaction while monitoring costs and revenue. If you excel at problem-solving, communication, and team development, this role offers a dynamic environment and opportunities to impact daily guest experiences.

Located in Langhorne area, this on-site leadership position requires prior hotel supervisory experience and a hospitality mindset focused on excellence,

Qualifications

• Five years of progressive hotel experience (Rooms or Food & Beverage) or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Responsibilities

• Oversee multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Proactively spot challenges and tackle them head‑on to ensure hotel operations run efficiently.
• Play a key role in recruiting, hiring, and training Guest Services staff and develop team members from managers to hourly employees.
• Listen actively, understand concerns, and keep lines of communication clear with colleagues and guests.
• Confidently work with financial information and data to support hotel operations.
• Make Windows OS your go-to for smooth management and insightful reporting.
• Set the standard for professional appearance and grooming in the team.
• Bring a friendly, service-focused attitude to guest and teammate interactions.

Skills

Team leadership

Guest service

Communication

Financial acumen

Problem solving

Leadership

Education

Hospitality degree or equivalent with experience

Certifications: Food Handlers / Alcohol Awareness / CPR / First Aid

Tools

Windows OS

Job description

Join Our Team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills/Responsibilities

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head‑on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service‑focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

Education & Experience

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four‑year degree with 2–3 years, or a two‑year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Located just next door to Sesame Place, we're a connected walkway to the park and near Oxford Valley Mall. It's easy to explore the Langhorne area or take a day trip to nearby Trenton, NJ; Philadelphia or Newtown, PA. Unlike other hotels in Langhorne, our stylish and smartly designed suites are 25% larger than average, giving travelers room to succeed. Our rooms are cleverly divided into spaces for recharging, relaxing and connecting. Each room contains a pullout sofa with comfortable, flexible seating. Great extras add to a sense of home, like plush bedding and complimentary WiFi. Guests can start the day at our free hot and healthy breakfast buffet, exercise in the fitness room or take a dip in our indoor pool. Our onsite meeting space features ample seating for small business groups complete with ergonomics chairs and plenty of natural light.