Spring/Summer 2026 Product & Support Services Internship/Co-op

Simio LLC; Pittsburgh (Allegheny County); On-site; USD 28,000 - 34,000; Full time

Job summary

Simio LLC is seeking a Spring/Summer 2026 Product & Support Services intern/co-op to work with Applications Engineers on product planning and support for internal stakeholders and customers.

You will assist with customer support cases, troubleshoot Simio models, participate in the product planning process, perform product testing, develop documentation and Knowledge Base articles, and create or enhance Simio SimBits.

Qualifications

• Currently enrolled in a four-year, accredited university.
• Studying Industrial Engineering, Systems Engineering, Operations Research, Engineering Management, Management Science & Engineering, Supply Chain Engineering, or Decision Sciences.
• Completed undergraduate/graduate course in Discrete Event Simulation or related projects.
• Advanced knowledge of Simio and/or other DES applications.
• Strong written and verbal communication skills.
• Experience with productivity apps; knowledge of Python, SQL, Power BI is a plus.
• Ability to work independently and as part of a team.
• Self-starter with desire to learn advanced Discrete Event Simulation and Digital Twin topics.

Responsibilities

• Assist with customer support cases and troubleshoot Simio models.
• Collaborate in product planning and conduct product testing.
• Develop documentation and Knowledge Base articles.
• Create or enhance SimBits as part of the product team.

Skills

Strong written and verbal comms

Independent work

Team collaboration

Self-starter

Adaptability

Education

Four-year accredited university

Industrial/Systems/Operations/Engineering Management or related

Tools

Simio

Python

SQL

Power BI

Minitab

Job description

Spring/Summer 2026 Product & Support Services Internship/Co-op

DEPARTMENT

Product & Support Services

JOB TYPE

Intern/Co-op

LOCATION

Pittsburgh, PA (Simio HQ) or in the Dallas, TX Region

Role: Intern or Co-op

Department: Product & Support Services

Timeframe: Spring/Summer 2026

Who is Simio?

At Simio we develop and sell a portfolio of software applications that help companies solve their most challenging problems. We are a well-established, profitable, steadily growing small company, and we are well positioned for more growth. The current challenges faced by global supply chains highlight the critical significance of agility, resilience, and innovation in today’s business environment. These circumstances present compelling reasons for companies to seek out disruptive solutions like ours, which generates opportunities for Simio across a broad spectrum of industries. Simio’s intellectual property, industrial know-how, and employees are at the core of our success. If you are interested in joining a team of smart, curious people dedicated to tackling new and exciting challenges, read on. Additional company information can be found at www.simio.com.

Position:

Join Simio’s Product & Support Services team as an intern/co-op, where you will work closely with our Applications Engineers to provide product planning and support assistance to internal stakeholders and Simio customers. In this role, you will assist with customer support cases, troubleshoot both customer and internally developed Simio models, participate in the product planning process, conduct product testing, develop documentation and Knowledge Base articles, and create or enhance Simio SimBits.

Our Product & Support Services team has a strong track record of hiring interns and co-ops after graduation. If you are passionate about Discrete Event Simulation and Digital Twin technology and want to be at the forefront of this dynamic industry, this is the perfect opportunity for you.

Requirements:

• Currently enrolled in a four-year, accredited university
• Currently studying: Industrial Engineering, Systems Engineering, Operations Research, Engineering Management, Management Science & Engineering, Supply Chain Engineering, or Decision Sciences
• Successful completion of an undergraduate or graduate course in Discrete Event Simulation, or experience with projects applying Discrete Event Simulation techniques
• Advanced knowledge of Simio and/or other Discrete Event Simulation applications
• Strong written and verbal communication skills
• Experience with a variety of computer productivity applications and engineering tools; knowledge of Minitab, Python, SQL, Power BI or similar applications is a plus
• Ability to work independently and as part of a team
• Self-starter with a strong desire to learn new skills and explore advanced topics in Discrete Event Simulation and Digital Twin technology

Helpful, but not required:

• Experience in teaching or training, including roles as a Teaching Assistant
• Prior experience in a customer-facing role
• Academic coursework and/or practical experience in manufacturing operations or related fields

This internship is a paid position requiring a commitment of 40 hours per week. Compensation will be commensurate with the level of education and experience. Specific dates and duration are flexible based on school terms. We prefer candidates who can work on-site at Simio’s headquarters in Sewickley, PA (just outside Pittsburgh) or in the Dallas, TX region.

Simio is an Equal Opportunity Employer

Simio is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, or any other characteristic protected by law. Simio does not discriminate on the basis of gender in compensation or benefits for women and men who work in the same establishment and perform jobs that require equal skill, effort, and responsibility and which are performed under similar conditions.