Spring 2027 Student Internship - Social Services

TECO Energy, Inc.; Brandon (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive Salary

401k Savings plan w/ company matching

Pension plan

Paid time off

Medical, Prescription Drug, & Dental

Tuition Assistance Program

Employee Assistance Program

Wellness Programs

On-site Fitness Centers

Bonus Plan and more!

Job summary

TECO Energy, Inc. in Brandon, FL is seeking a Social Services Student to perform a broad range of administrative and supportive tasks within the Social Service functions, including Medical Watch, the Share Program, and the Senior Care Program.

This co-op/intern role supports agency communications and customer assistance activities while you study. You will work 30–40 hours part-time while enrolled in an accredited university, with pre-employment screenings, and growth opportunities in a

Qualifications

• Currently enrolled as a college undergraduate or graduate student in a related discipline.
• Enrollment in university co-op or internship program (proof required).
• Pursuing degrees: Social Work, Public Administration & Policy, Business Administration, Finance.

Responsibilities

• Process Medical Watch Re-Certification requests.
• Monitor Medical Watch and Customer Assistance voice mailboxes.
• Monitor and process Promise to Pay requests from Social Service Agencies via Right Fax.
• Medical Watch tracking – track all incoming and outgoing requests.
• Returned Mail – review and document applicable accounts.
• Assist with answering calls from the Agency Queue.
• Support Customer Assistance Advisors with special projects.
• Assist with off-site outreach activities as needed.

Skills

Microsoft Suite

Interpersonal skills

Listening skills

Team collaboration

Operational excellence

Safety awareness

Integrity

Strategic thinking

Education

Social Work

Public Administration & Policy

Business Administration

Finance

Job description

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At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started.

Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric.

We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—whiledelivering exceptional service every step of the way.

We reflect the communities we serve and foster a workplace where every employee feels welcomed, valuedand engaged. Join our team of energy experts and help shape the future of power.

Storm Duty Requirements

Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

Responding to stormswill beconsidered a condition of employment.

Tampa Electric is proud to be an Equal Opportunity Employer.

Power up a career with us. Our people are our greatest investments.

Be the light tohelp uskeep our customers connected. If you are interested in a career and not just a position,Tampa Electricis the place to be!Tampa Electric offers competitive pay, acomprehensivebenefitspackageand opportunities for growth and development in a friendly and professional work environment.We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Floridaand safely providethem with clean, affordable and reliable electricity. We’ve been doing it formore than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutionsallwhile keepingtop-notchcustomer service at the center of all we do.

Tampa Electricis a subsidiary of Emera Inc., a family of energy companies which alsoincludes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available inall ofthese locations.

Where Your Education Meets Opportunity

Are you a college student ready to gain real-world experience in your field of study? The TECO Energy Student Program is your opportunity to apply classroom knowledge in a professional setting, contribute to meaningful projects, and grow your career from day one.

We partner with accredited four-year colleges and universities to recruit motivated students who are eager to learn and make an impact. As a student with us, you’ll take on challenging assignments that align with your academic background and our business needs—giving you a head start on your future.

Why Join Us?

• Hands-on experience in your area of study
• Meaningful, project-based work
• Professional development and mentorship
• A supportive, inclusive work environment

Start building your future with TECO Energy.

Position Summary/Details

The Social Services Student performs a wide variety of administrative and supportive tasks. This position also supports the social service functions including Medical Watch (customers on medically essential equipment); the Share Program (in-house donation program to assist customers in need) and the Senior Care Program (income-eligible assistance program for Seniors).

Accountabilities

• Process Medical Watch Re-Certification Requests
• Monitor Medical Watch and Customer Assistance Voice Mailboxes
• Monitor and process Promise to Pay requests from Social Service Agencies via Right Fax
• Medical Watch Tracking – track all incoming and outgoing Medical Watch requests
• Returned Mail – review and document applicable accounts
• Assist with answering calls from the Agency Queue
• Support Customer Assistance Advisors with Special Projects
• Support with off-site Outreach activities as needed

Location of Position

Brandon, FL.

Working Conditions

Mostly in a normal office environment, a successful candidate may be asked to participate in Outreach activities.

Preferred Availability

Part – Time (30 – 40 hours)

QUALIFICATIONS

Education

The successful applicant should be enrolled in an accredited university as a college undergraduate or a graduate level post‑secondary educational program in a related discipline for the first semester the student joins the program.

Co-Op Requirements

To qualifyas a co‑op student, enrollment in the university’s co‑op program (proof of enrollment required); if not eligible for co‑op program (or program unavailable), the student will be considered an intern.

Currently pursuing any of the below Degrees:

• Social Work
• Public Administration & Policy
• Business Administration
• Finance

Preferred Discipline: Social Work

Knowledge, Skills, and Abilities

• Microsoft Suite – intermediate to advanced (Word, Excel, PowerPoint, TEAMs)
• Must have strong interpersonal skills and the ability to act in a professional and considerate manner with the ability to honor and maintain confidentiality.
• Be able to express empathy, interest and caring and have great listening skills and be able to use appropriate tone and pitch to create sincerity.
• Builds Strong, Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Drives Operational Excellence for Customers
• Speaks Up on Safety, Health, and the Environment
• Takes Ownership & Acts with Integrity
• Thinks Strategically & Exercises Sound Judgment

A pre‑employment drug screening, physical exam, as well as a background check (including employment, criminal, and motor vehicle) will also be conducted as part of the pre‑employment screening.

TECO offers a competitive Benefits package!!

• Competitive Salary
• 401k Savings plan w/ company matching
• Pension plan
• Paid time off
• Paid Holiday time
• Medical, Prescription Drug, & Dental Coverage
• Tuition Assistance Program
• Employee Assistance Program
• Wellness Programs
• On‑site Fitness Centers
• Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to stormswill beconsidered a condition of employment

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.