Spring 2027 CX Research & Strategy Internship

Tampa Electric Company; Tampa (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Tampa Electric Company in Tampa, FL is offering a Spring 2027 Student Internship in Customer Experience Research and Strategy. You will support qualitative and quantitative studies to understand customer satisfaction, map journeys, and help turn raw data into actionable insights.

This role emphasizes collaboration across teams and building Power BI dashboards to inform decision-making. The program targets undergraduate or graduate students, with part-time availability (20–30 hours) and a

Qualifications

• Enrolled in an accredited university as an undergraduate or graduate student.
• Eligible for co-op or internship program.
• Bachelor level degree seeking student; junior or senior status preferred.
• Studying communications, social sciences, psychology, marketing, public health, or statistics would help.

Responsibilities

• Assist with participant recruitment and data collection (qualitative and quantitative).
• Develop survey questions and dashboards in Qualtrics; analyze data.
• Assist journey mapping and data input/monitoring.
• Build dashboards and visualizations in Power BI and Power Apps.

Skills

Qualitative and quantitative research

Data analysis

Communication skills

Team collaboration

Education

Bachelor's degree seeking student

Tools

Qualtrics

Power BI

MS Office

Power Apps

Job description

Tampa Electric Company in Tampa, FL is offering a Spring 2027 Student Internship in Customer Experience Research and Strategy. You will support qualitative and quantitative studies to understand customer satisfaction, map journeys, and help turn raw data into actionable insights.

This role emphasizes collaboration across teams and building Power BI dashboards to inform decision-making. The program targets undergraduate or graduate students, with part-time availability (20–30 hours) and a