Spring 2027 Co-op, Business Process Excellence, HR Transformation

Vertex Pharmaceuticals Inc (US); Boston (MA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Free 24/7 onsite gym access

Free breakfast daily meals

Subsidized commuter benefits

Career development opportunities

Job summary

Vertex Pharmaceuticals Inc. is seeking a dedicated intern/co-op to drive performance tracking, data analysis, and continuous improvement across HR processes. You will partner with HR leaders, maintain backlogs, and develop job aids to support rollout of new processes using AI tools.

The role is full-time, based on-site in Boston, January–June 2027. Requires advanced degree enrollment (Industrial Engineering, Systems Engineering, Engineering Management, Operations Management, Information Systems,

Qualifications

• Currently enrolled in a master’s degree in Industrial Engineering (preferred), Systems Engineering, Engineering Management, Operations Management, Information Systems, or Business Process Management.
• Legal authorization to work in the United States; Vertex does not provide sponsorship for internships or entry-level roles in this part of the organization.
• Must be available to work full-time, 40 hours per week from January to June 2027.

Responsibilities

• Track performance and prepare weekly progress reports for the team and HR leadership.
• Maintain a prioritized backlog of process issues and actions with owners and due dates.
• Develop job aids, process guides, FAQs, and checklists; support rollout of process updates using AI tools.
• Engage with HR service owners, HR operations, HR technology, and leaders; collaborate with external partners on the program.

Skills

Performance tracking

Continuous improvement

Process enablement

Stakeholder engagement

AI tools familiarity

MS Office

Data analysis

Power BI/Tableau

Education

Industrial Engineering

Systems Engineering

Engineering Management

Operations Management

Information Systems

Business Process Management

Tools

AI tools (Copilot, ChatGPT, Claude)

Microsoft Office Suite

Lean Six Sigma

Power BI

Tableau

Job description

Kickstart Your Career at Vertex! Are you ready to make a real impact? At Vertex, our mission is to tackle serious diseases and to change lives, for the better, for the future. Our aim is to give you the skills, insights, and career guidance to be an important part of that future; to turn your potential into progression. As a Vertex intern or co‑op, you’ll work on meaningful projects, collaborate with talented teams, and learn from industry leaders. We’re passionate about innovation, inclusion, and supporting your growth- inside and outside the lab. Why Vertex? Real Projects: You’ll work on assignments that make a real impact, not just busy work. Mentorship & Networking: Connect with leaders and peers who want to see you succeed through professional networks, connections, and collaborations that will shape your longer‑term career. Flexible & Supportive: We offer flexible work options with Flex @ Vertex and prioritize your wellbeing. Inclusive Culture: Collaboration and inclusion are embedded in everything we do. Career Launchpad: Build skills, explore career paths, and get guidance for your future career.

What you will be doing

• Performance Tracking & Reporting Learn the pre‑launch baseline and business case goals, including turnaround times, hours saved and cost savings. Gather and analyze process data and stakeholder feedback to track results against goals. Prepare weekly progress reports for the team and HR leaders.
• Continuous Improvement Maintain a prioritized backlog of process issues, improvement ideas and agreed actions, each with an owner and due date. Follow up on open actions through completion and flag items that are stuck. Lead working sessions with stakeholders to resolve assigned issues. Measure whether improvements are delivering the intended results.
• Process Enablement Develop job aids, process guides, FAQs and checklists. Use AI tools to draft communications and support the rollout of process updates.
• Stakeholder Engagement Partner with HR service owners, HR operations teams, HR technology and HR leaders. Collaborate with external consulting partners supporting the program. Share findings and progress in team meetings and leadership reviews.

Potential Projects

• Building a weekly performance report that compares service results against baseline and business case targets.
• Redesigning a job aid or process guide where users are struggling, then tracking whether errors go down after rollout.
• Setting up a simple way to collect user and stakeholder feedback on new processes.

What you will need to succeed

• Currently enrolled in a master’s degree in one of the following fields: Industrial Engineering (preferred) Systems Engineering or Engineering Management Operations Management Information Systems Business Process Management
• Legal authorization to work in the United States, now and in the future. Vertex does not provide sponsorship for internships/co-ops or entry level roles within this part of the organization. You must be enrolled in an advanced degree program if graduating before June 2027.
• You must be available to work full‑time, 40 hours per week from January - June 2027.

Experience & Skills

• 3+ years of full‑time professional work experience prior to graduate school.
• Consulting experience (management, operations or HR) strongly preferred.
• Demonstrated experience taking a process improvement from analysis through implementation.
• Strong analytical and problem‑solving skills.
• Strong emotional intelligence and the ability to build relationships with stakeholders at all levels.
• Ability to work through ambiguity and build structure when the answer isn't clear.
• HR experience is a plus.

Technical Proficiency

• Regular use of generative AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) for research, analysis and drafting, including checking outputs for accuracy.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Comfort with data analysis and visualization tools (e.g., Power BI, Tableau) is beneficial.

Program Details

• Full‑time, paid co‑op $30.00 - 35.00 USD/hour
• Program Dates: January - June 2027
• Application Deadline: November 15th, 2026

Location‑specific perks and extras!

At Vertex, we believe that when you feel your best, you can perform at your best. That’s why our US benefits and global well‑being resources are designed to support you. Free 24/7 onsite gym access and free access to group exercise classes. Subsidized commuter benefits- transit and parking. Provided meals - free breakfast daily! Career development opportunities and events, including C Suite engagement. Social events - both intern‑only and company‑wide. Recognition of National Intern Day. Flex Eligibility Status: This role is designated as the following: On‑Site: work five days per week on‑site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

This job posting is for a temporary role with a third‑party agency partner that provides services to Vertex. The individual selected for this role will be offered the role as an employee of that third‑party agency; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third‑party agency upon offer.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases and conditions. Vertex was founded in 1989 and has its global headquarters in Boston, with international headquarters in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East.

Vertex is consistently recognized as one of the industry's top places to work, including 16 consecutive years on Science magazine’s Top Employers list and one of Fortune’s 100 Best Companies to Work For.

For company updates and to learn more about Vertex’s history of innovation, visit www.vrtx.com or follow us on LinkedIn, Facebook, Instagram, YouTube, and X.

Equal Employment Opportunity & Accommodations

Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail].

We believe our culture is one of Vertex’s greatest strengths and a key enabler of our ability to deliver transformative medicines for patients who need them. Rooted in innovation, purpose and collaboration, our culture empowers people to take smart risks, challenge conventional thinking and do their best work. The diversity of our people is central to that culture. By bringing together individuals with different backgrounds, experiences and perspectives, we foster an environment where new ideas thrive, better decisions are made and breakthrough innovation is possible. We are committed to creating a workplace where everyone feels valued, included and connected to our shared mission, because we know that our unique culture and the collective strength of our people are what set Vertex apart.

Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. This role is eligible for an annual bonus and annual equity awards. Pay Range: $0 - $0 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. The actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job‑related factors permitted by law.