Sportsbook Wagering Specialist — Guest Experience

Boothillcasino; Dodge City (KS); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

401(k) match

Free meals each shift

Health/Dental/Vision insurance

Paid time off

Job summary

Boot Hill Casino & Resort is seeking a Sportsbook Ticket Writer in Dodge City. You will process wagers, educate guests on betting options, and ensure all transactions comply with gaming regulations. The role emphasizes guest service, accuracy, and adherence to internal controls.

Key duties include ticket issuance and reconciliation, balancing the imprest bank, and assisting guests with wagering kiosks. The position is part-time with evenings, weekends, and special events required.

Qualifications

• 21+ years of age
• Able to obtain Kansas Racing and Gaming License
• Available to work evenings, weekends, holidays

Responsibilities

• Process sports wagering transactions accurately per regulations and house rules
• Issue, redeem, and reconcile wagering tickets, vouchers, and credits
• Balance imprest bank during shifts and follow cash-handling procedures
• Assist guests at wagering kiosks and with the interactive platform
• Explain betting rules, options, odds, and lines clearly to guests
• Build rapport with guests and deliver exceptional customer service
• Promote Players Club enrollment and sportsbook promotions/events
• Maintain accurate player tracking information and comply with procedures
• Ensure security and safety of guests and Team Members; keep area clean and stocked

Skills

Verbal and written communication

Guest service

Attention to detail

Teamwork

Math proficiency

Tools

Microsoft Windows

Microsoft Office

Job description

Boot Hill Casino & Resort is seeking a Sportsbook Ticket Writer in Dodge City. You will process wagers, educate guests on betting options, and ensure all transactions comply with gaming regulations. The role emphasizes guest service, accuracy, and adherence to internal controls.

Key duties include ticket issuance and reconciliation, balancing the imprest bank, and assisting guests with wagering kiosks. The position is part-time with evenings, weekends, and special events required.