Sportsbook Agent / Ticket Writer

BOOMERS SPORTS BOOK LLC; Reno (NV); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

401(k)

Free uniforms

Job summary

BOOMERS SPORTS BOOK LLC in Reno, NV seeks a part-time Sportsbook Agent / Ticket Writer to assist customers with mobile account setup, process wagers, and ensure regulatory compliance. The role emphasizes friendly, patient support, strong math and communication skills, and the ability to work a flexible schedule including weekends and holidays.

Experience as a ticket writer or in cash handling, plus Nevada gaming registration, is required. Uniforms provided and 401(k) benefits offered.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience as a ticket writer or 2+ years of cash handling in a casino.
• Must be 21+ and able to obtain Nevada gaming registration.
• Excellent customer service, communication and math skills.
• Willingness to learn new technology and work flexible hours.

Responsibilities

• Assist customers with establishing a mobile account.
• Process wagers and ensure regulatory compliance.
• Answer questions with timely, knowledgeable, and friendly support.
• Maintain a fast-paced, accurate work tempo.
• Support during weekends and holidays as needed.

Skills

Customer service

Communication

Mathematics

Attention to detail

Flexible hours

Willingness to learn

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• Free uniforms

The Sportsbook Agent /Ticket Writer assists customers with establishing a mobile account, process wagers, ensure compliance with all regulatory requirements, answer questions, and provide timely, knowledgeable, and most importantly, friendly and patient support to customers.

Qualifications & Experience:

• High school diploma or equivalent.
• 1+ years of experience as a ticket writer in a sportsbook or 2+ years of cash handling in a casino.
• Must be 21+ years of age and able to obtain and maintain a Nevada gaming registration.
• Consistent positive energy, with a proven history of delivering excellent customer service.
• Willingness to learn new technology.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and math skills.
• Willingness to work flexible hours, any shift, including weekends and holidays.
• This is a part-time position.

. Physical Requirements:

• Must be able to stand for a prolonged period of time; 8+ hour shift.
• Regularly lift, move, push, and pull objects weighing at least 30 pounds without assistance.
• The noise level in the work environment can be loud and smoky.