Sportsbook Agent / Ticket Writer

BOOMERS SPORTS BOOK LLC; Las Vegas (NV); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

401(k)

Free uniforms

Job summary

Boomer's Sports Book LLC is seeking a part-time Sportsbook Agent (Ticket Writer) in Las Vegas to deliver an outstanding customer experience at our sportsbook. You will be the first point of contact for customers, helping set up mobile accounts, processing wagers, answering questions, and ensuring regulatory compliance.

The role requires 21+ years of age and the ability to obtain Nevada gaming registration, strong math and communication skills, and a willingness to work flexible shifts, including

Qualifications

• High school diploma or equivalent.
• 2+ years of experience as a ticket writer in a sportsbook.
• Must be 21+ and able to obtain Nevada gaming registration.
• Excellent customer service and positive energy.
• Willingness to learn new technology.
• Strong attention to detail in a fast-paced environment.
• Excellent communication and math skills.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Deliver outstanding customer experience at the sportsbook.
• Be the first point of contact for customers visiting the sportsbook.
• Assist customers with setting up a mobile account and processing wagers.
• Answer questions and ensure compliance with regulatory requirements.

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• Free uniforms

The Sportsbook Agent (Ticket Writer) for Boomer's Sportsbook will play a critical role in delivering an outstanding customer experience at our sportsbook. You are the first and primary point of contact for customers who visit the sportsbook. You will assist customers with setting up a mobile account, process wagers, answer questions, and ensure compliance with all relevant regulatory requirements.

Qualifications & Experience:

• High school diploma or equivalent.
• 2+ years of recent experience as a ticket writer in a sportsbook required.
• Must be 21+ years of age and able to obtain and maintain a Nevada gaming registration.
• Consistent positive energy, with a proven history of delivering excellent customer service.
• Willingness to learn new technology.
• Strong attention to detail and ability to work in a fast-paced environment.
• Excellent communication and math skills.
• Willingness to work flexible hours, any shift, including weekends and holidays.
• This is a part-time position.

Physical Requirements:

• Must be able to stand for a prolonged period of time; 8+ hour shift.
• Regularly lift, move, push, and pull objects weighing at least 30 pounds without assistance.
• The noise level in the work environment can be loud and smoky.