Responsible for daily customer service and long-range scheduling of facilities for tournaments, leagues, and programs.
**Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.
**Additional compensation based on licensure.
Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.Acts as liaison to rectangular sport (soccer/football/lacrosse/rugby) tournament directors before and during events. Ensures an excellent participant experience for players and staff. Coordinates functions of staff, maintenance, contractors, and volunteers.
Assists Park Supervisor in the development, organization, and oversight of rectangular-related programs, tournaments, and events, as well as promotional and marketing materials for programs and events as identified by supervisors.
Opens, closes, monitors, and secures parks and recreational facilities.
Readies and maintains facilities for use during operational hours.
Provides assistance to the public regarding park information, rules, policies, procedures, and activities.
Ensures park facilities and buildings are clean and ready for scheduled programs and activities which may include: recreation classes, sports leagues, tournaments, community meetings, and special programs/events.
Provides information and data to supervisor and operational maintenance staff regarding park usage, issues, incidents, programs, and safety concerns relevant to park operations.
Supervises programs and events as assigned.
Additional Duties:In-depth knowledge of tournament scheduling and play, with an emphasis on rectangular sports.
Knowledge of operational requirements for a tournament sports facility.
Coordinates multiple user schedules with operational and mowing schedules.
Coordinates varied program setup and arrangements, including but not limited to field fencing, changing field dimensions, coordinating reworking of fields between diamond and rectangular sports, setting goals, and general setup.
Uses computerized reservation systems, produces reports, maintains accurate records.
Registers participants, provides information, collects payments, runs reports, maintains user records, and verifies data input quality.
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.
Associate's Degree and one year relevant experience in a customer service or park and recreation setting. Bachelor's Degree is desired.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.Must be able to work a flexible schedule including nights, weekends, and holidays as requested.
Excellent communication and public relations skills along with demonstrated competency in computer usage.
Must possess and maintain a valid Florida Driver's License.
All employees must attend Seminole County Required Trainings.
Department-specific trainings per position may be required.