Sports Gear Sales Associate — Elevate Customer Experience

Dick's Sporting Goods; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is looking for store teammates to help create an exceptional shopping experience for customers. You will engage with shoppers, maintain presentation standards, and participate in programs that enhance loyalty and sales.

The role emphasizes inclusivity, safety, and teamwork, with flexibility to support store operations and handle additional tasks as needed. Prior retail experience is preferred, including golf industry exposure.

Qualifications

• Prior retail experience preferred.
• Golf industry experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up to 15 to 35 lbs. occasionally.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following floor sets, signage, price changes and replenishment standards.
• Promote company programs (loyalty, warranty sales, private label credit card enrollment).
• Adhere to safety, loss prevention and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer service

Merchandising

Teamwork

Safety awareness

Job description

DICK'S Sporting Goods is looking for store teammates to help create an exceptional shopping experience for customers. You will engage with shoppers, maintain presentation standards, and participate in programs that enhance loyalty and sales.

The role emphasizes inclusivity, safety, and teamwork, with flexibility to support store operations and handle additional tasks as needed. Prior retail experience is preferred, including golf industry exposure.