Sports Gear Retail Associate - Customer Champion

DICK'S Sporting Goods, Inc.; Fayetteville (NC); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

DICK'S Sporting Goods is seeking store teammates in Fayetteville, NC to deliver an exceptional shopping experience. You will greet customers, understand needs, and help guide their purchases while maintaining brand standards and a safe store environment.

In this role you will promote loyalty programs, ensure accurate signage and replenishment, and support the team across all store operations with a focus on inclusivity and customer care.

Qualifications

• Prior retail experience preferred.
• Golf industry experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. occasionally (up to 5 times per hour).
• Ability to work extended periods standing or walking (up to 4 hours).
• Ability to perform repetitive motions for short periods (up to 2 hours).

Responsabilités

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold merchandising and presentation standards by following floor sets, signage, price changes, and inventory presentation.

Connaissances

Customer-Focus

Collaborative

Accountability

Instills Trust

Decision-Making

Action-Oriented

Description du poste

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptions shopping experience for our

customers through their eagerness to help, in-depth product knowledge, high brand and execution

standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Uphold company merchandising and presentation standards by following established floor

  sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.

• Promote company programs (i.e., customer loyalty program participation, warranty sales,

  private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive

our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail experience preferred.

• Golf industry experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).