Sports Facility General Manager: Lead Growth & Team

Lilkickers; Manassas (VA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

K-Sports Complex in Manassas, VA is seeking a hands-on General Manager to lead daily operations, staff performance, customer experience, and revenue growth for the on-site facility. The ideal candidate will build a strong team culture, maintain high operating standards, and expand programming, partnerships, rentals, events, and community engagement while reporting to the President.

This role requires visible leadership, accountability, and the ability to develop profitable opportunities with

Qualifications

• 3+ years of leadership or management experience in sports, recreation, fitness, hospitality, facility operations, or a related customer‑facing environment.
• Experience leading teams, managing operations, and driving accountability in a fast‑paced setting.
• Strong communication, organizational, and problem‑solving skills.
• Sales, marketing, business development, or partnership‑building experience is preferred.
• Understanding of youth sports programming, leagues, camps, clinics, rentals, or membership‑based operations is preferred.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint; experience with facility management software is a plus.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Lead all day-to-day facility operations, including staffing, scheduling, service standards, cleanliness, maintenance, and overall customer experience.
• Establish and maintain clear procedures, policies, and standards to support efficient and consistent operations.
• Track facility goals and key performance metrics and provide regular updates to the President.
• Ensure the facility operates in a professional, safe, organized, and cost-effective manner.
• Drive revenue through programs, leagues, camps, clinics, rentals, events, memberships, and partnerships.
• Build relationships with schools, teams, clubs, trainers, event operators, and community organizations.
• Identify opportunities to expand programming, increase participation, and generate new business from outside customers and organizations.
• Support sales, marketing, and promotional efforts that strengthen awareness and increase repeat business.
• Hire, train, supervise, and develop managers and staff; maintain schedules and training materials.
• Foster a culture of accountability, growth, and customer focus.

Skills

Leadership

Operations management

Staff development

Customer experience

Revenue growth

Partnership development

Business development

Communication

Microsoft Office

Facility management software

Tools

Facility management software

Job description

K-Sports Complex in Manassas, VA is seeking a hands-on General Manager to lead daily operations, staff performance, customer experience, and revenue growth for the on-site facility. The ideal candidate will build a strong team culture, maintain high operating standards, and expand programming, partnerships, rentals, events, and community engagement while reporting to the President.

This role requires visible leadership, accountability, and the ability to develop profitable opportunities with