Sports Content Programmer I

BetMGM LLC; New Jersey; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Pre-tax Spending Accounts

Flexible PTO

Professional development reimbursement

Employee resource groups

Ticket giveaways

Job summary

BetMGM is seeking a Programming Specialist I to join the Audience Engagement team in our New Jersey office. You will execute daily sportsbook content programming, configure carousels and banners, and ensure accuracy across states, testing, and QA workflows.

You'll learn our core tools and processes while collaborating with Trading, Promotions, and Enablement to deliver timely, engaging content for millions of customers and support a scalable betting experience.

Qualifications

• 1+ years of experience in operations, content programming, audience engagement or a related digital content or support role.
• Experience working within a content management system (CMS) or other digital content tool.
• Comfort working with complex systems or platforms and learning new tools quickly.
• Strong organizational skills with the ability to manage and prioritize multiple daily tasks.
• Strong attention to detail with a commitment to accuracy and consistency in execution.
• Ability to follow structured workflows and adapt to process changes.
• Strong written and verbal communication skills, with an ability to clearly document or flag issues.

Responsibilities

• Execute daily content programming tasks across the app, ensuring timely and accurate delivery of content.
• Configure features (e.g., carousels, modules, banners) according to content plans and established standards.
• Follow defined workflows, checklists, and QA processes to ensure high‑quality execution.
• Program and monitor multiple layouts at once based on customer data points.
• Understand landscape of A/B testing and program pre‑defined tests to support roadmap.
• Engage with cross‑functional teams like Trading and Promotions, ensuring relevant content is accurate across teams.
• Program and maintain non‑sports content areas across the platform, ensuring accurate and up‑to‑date information for house rules, privacy policies, sitemap, responsible gaming resources, Customer Support messaging, and more.
• Monitor live content to ensure accuracy, functionality, and visual consistency across platforms.
• Looks for opportunities to optimize live displays based for real‑time progression of events, breaking news, and shifts in betting activity.
• Maintain accuracy and consistency in naming conventions, imagery, and other merchandising components.
• Contribute to documentation updates by flagging workflow ambiguities or inconsistencies.
• Flag content gaps, bugs, or execution blockers for escalation and resolution.
• Collaborate with Enablement and Experience teams to provide feedback on tools, content display, or customer experience.
• Develop familiarity with sports calendars, betting markets, and app engagement behaviors.

Skills

CMS experience

Content programming

Jira

Confluence

Attention to detail

Cross-functional teamwork

Tools

Jira

Confluence

Job description

BetMGM is seeking a Programming Specialist I to join the Audience Engagement team in our New Jersey office. You will execute daily sportsbook content programming, configure carousels and banners, and ensure accuracy across states, testing, and QA workflows.

You'll learn our core tools and processes while collaborating with Trading, Promotions, and Enablement to deliver timely, engaging content for millions of customers and support a scalable betting experience.