Sports Club Attendant

Gate Hospitality Group; Florida; On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision insurance

401(k) with company match

Flexible scheduling

Free parking

Five-Diamond service training

Certifications and continuing ed

Uniform dry-cleaning

Career growth

Discounted lodging

Discounted golf

Job summary

Ponte Vedra Inn & Club is seeking an enthusiastic, service-oriented Sports Club Attendant to join the opening team at our new Sports Club facility. Reporting to the Sports Club Manager, this highly visible, member-facing role delivers exceptional service, safety, and hospitality across the fitness center, lap lane pool, outdoor pool deck, locker rooms, and wellness spaces.

You will assist with orientations, maintain cleanliness, manage towel inventories, and support wellness programs while

Qualifications

• High school diploma or equivalent preferred.
• English communication skills sufficient to communicate with members, guests, and colleagues.
• CPR/AED certification required or obtainable within 30 days of hire.
• Experience in fitness, recreation, pool operations, hospitality, country club, or resort environments preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to stand, walk, bend, and lift up to 30 pounds.

Responsibilities

• Welcome members and guests with exceptional hospitality.
• Maintain professional appearance, grooming, and personal hygiene standards.
• Provide proactive assistance throughout the fitness center, pool deck, locker rooms, and wellness facilities.
• Monitor safety, cleanliness, and proper equipment usage.
• Distribute, restock, and maintain towel inventories; manage locker room stocks.
• Assist with equipment setup, cleanup, and facility resets as needed.
• Support Sports Club events, wellness programs, and member engagement initiatives.
• Follow safety policies and report maintenance or safety concerns.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Start Your Journey

For nearly a century, Ponte Vedra Inn & Club has been a cherished destination where traditions are celebrated, connections are formed, and memories last a lifetime. Set along the beautiful Atlantic coastline, the resort combines timeless charm with gracious hospitality, offering exceptional experiences through world-class accommodations, dining, recreation, and service. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering extraordinary experiences while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we create meaningful moments that honor our legacy and inspire future generations.

The Opportunity

Ponte Vedra Inn & Club is seeking an enthusiastic, service-oriented Sports Club Attendant to join the opening team at our new Sports Club facility. Reporting to the Sports Club Manager, this highly visible, member-facing role is responsible for delivering exceptional service, safety, and hospitality throughout the fitness center, lap lane pool, outdoor pool deck, locker rooms, and wellness spaces. The Sports Club Attendant plays a critical role in creating a welcoming, clean, organized, and engaging environment while supporting daily operations and ensuring experiences align with our Forbes Five-Star service standards.

The Day-to-Day

• Welcome members and guests while providing exceptional hospitality and personalized service.
• Maintain a professional appearance, grooming, and personal hygiene standards.
• Provide proactive assistance throughout the fitness center, pool deck, locker rooms, and wellness facilities.
• Conduct fitness equipment orientations and provide basic equipment instruction as appropriate.
• Monitor fitness areas to ensure cleanliness, safety, and proper equipment usage.
• Oversee lap lane pool and outdoor pool deck activities to promote a safe and enjoyable member experience.
• Support swimmer safety awareness and assist with lane management procedures.
• Maintain pool deck presentation, including lounge chair setup, organization, and cleanliness.
• Distribute, collect, restock, and maintain towel inventories throughout Sports Club facilities.
• Maintain locker room standards, including stocking towels, amenities, and supplies.
• Ensure locker rooms remain clean, organized, and member-ready throughout operating hours.
• Provide water service, refreshments, and other member amenities as directed.
• Assist members with questions regarding Sports Club facilities, services, programs, and amenities.
• Monitor facility conditions and promptly report maintenance, safety, or equipment concerns.
• Assist with equipment setup, cleanup, organization, and facility resets as needed.
• Support Sports Club events, wellness programs, recreation activities, and member engagement initiatives.
• Maintain high visibility throughout assigned areas and proactively engage with members.
• Follow all safety policies, emergency procedures, risk management practices, and departmental operating standards.
• Attend departmental meetings, training sessions, and safety meetings as required.
• Support Forbes Five-Star, AAA Five-Diamond, and luxury hospitality service standards.
• Perform additional duties as assigned by Sports Club leadership.

What Sets You Apart

• High school diploma or equivalent preferred.
• Ability to speak, read, write, and comprehend English sufficiently to communicate effectively with members, guests, and colleagues.
• Previous experience in fitness, recreation, pool operations, hospitality, country club, resort, customer service, or related environments preferred.
• Experience working in a member-focused or guest service environment preferred.
• CPR/AED certification required or the ability to obtain certification within 30 days of hire.
• Knowledge of fitness equipment operation and exercise facility practices preferred.
• Knowledge of pool safety procedures and recreational facility standards preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to work independently while maintaining strong attention to detail.
• Ability to stand, walk, bend, and remain active for extended periods.
• Ability to move throughout fitness, pool, and wellness facilities during the workday.
• Ability to lift, carry, and move up to 30 pounds.
• Ability to work both indoors and outdoors in varying weather conditions.
• Ability to perform light cleaning, equipment handling, and facility setup tasks.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

What's In It For You?

We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations.

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary Uniform Dry-Cleaning Services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.