Sporting Goods Sales

D&B Supply LLC; Anaheim (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

D&B Supply LLC in Anaheim, California is seeking a responsible Sales Associate for the sporting goods department. The role involves selling firearms and related items while providing excellent customer service. Applicants should have strong firearms knowledge and customer engagement skills.

The candidate needs to verify customer information for firearm sales and demonstrate product features. Training may be required, and must meet certain physical requirements. This position offers opportunities for merchandising and inventory management.

Qualifications

• Experience and knowledge of firearms, shooting, scopes, and accessories required.
• Good communication skills and the ability to engage with customers effectively.
• Ability to resolve difficult customer service issues.

Responsibilities

• Sell firearms and related merchandise both face to face and over the phone.
• Demonstrate product features to customers.
• Verify customer information for firearms sales background checks.

Skills

Firearms knowledge

Customer service skills

Attention to detail

Communication skills

Education

High School diploma or equivalent

Job description

Description

THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Essential Functions/Duties:

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

As Needed:

• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience

Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience is preferred. Rigorous attention to detail is required. Computer skills required. Previous merchandising experience is helpful. Good communication skills and the ability to effectively engage with customers and staff on a regular basis. Ability to understand and follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.

Required Education/Certification

High School diploma, GED or equivalent preferred not required. College degree preferred, not required.

Other Requirements

Must be able to pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs) to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.