Firearm & Sporting Goods Sales

D&B Supply; Homedale (ID); On-site; USD 26,000 - 38,000; Full time

Job summary

D&B Supply in Homedale, Idaho is seeking a retail associate to support the gun counter and sporting goods departments. You will sell firearms and related gear, advise customers, and complete ATF form reviews and background checks as required.

The role emphasizes customer service, product knowledge, and adherence to safety policies. Ability to work varied shifts, stand for long periods, and lift up to 75 pounds is needed.

Qualifications

• Experience and knowledge of firearms and related gear required.
• Able to verify information for firearms sales background checks.
• Strong attention to detail and accurate data entry.
• Good communication with customers and staff on a daily basis.
• Willingness to pass background checks and certification tests.

Responsibilities

• Sell firearms, fishing, archery, camping and related items to customers.
• Provide product knowledge and advise on features and accessories.
• Complete and review ATF forms and perform background checks.
• Handle phone inquiries and in-store customer service.
• Stock shelves, manage inventory and maintain display standards.
• Assist across store operations as needed and maintain cleanliness.

Skills

Firearms knowledge

Customer service

Communication

Attention to detail

Background check experience

Merchandising

Teamwork

Computer skills

Education

High School diploma or GED

College degree not required

Tools

ATF/FBI background check systems

Job description

Description

THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Essential Functions/Duties

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.


• Demonstrate product features, functions and accessories.


• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.


• Verify detailed information from customers for firearms sales related background checks.


• Utilize ATF, FBI, and State systems when appropriate.


• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.


• Answer telephones and handle routine customer telephone inquiries.


• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

As Needed

• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.


• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Required Skills/Experience

Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience is preferred. Rigorous attention to detail is required. Computer skills required. Previous merchandising experience is helpful. Good communication skills and the ability to effectively engage with customers and staff on a regular basis. Ability to understand and follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.

Required Education/Certification

High School diploma, GED or equivalent preferred not required. College degree preferred, not required.

Other Requirements

Must be able to pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs) to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.