Firearm & Sporting Goods Sales

D; Caldwell (ID); On-site; USD 28,000 - 36,000; Full time

Job summary

D&B Supply in Caldwell, ID seeks a team member to assist customers by selling firearms, fishing, archery and related items. You will complete ATF forms, make sales, and provide outstanding service while maintaining store standards.

The role focuses on the sporting goods department and includes stocking, pricing, inventory and general retail tasks. You must be able to pass a thorough background check and lift up to 75 pounds with flexible shifts.

Qualifications

• Experience with firearms, shooting, scopes, ammo, reloading, and accessories preferred.
• Rigorous attention to detail and strong communication with customers and staff.
• Ability to follow ATF-related procedures and store policies.

Responsibilities

• Sell firearms, fishing, archery and outdoor merchandise and advise customers face to face and over the phone.
• Verify information for firearms-related background checks using ATF/FBI/state systems.
• Assist with stocking, pricing, inventory and general store duties to support the sporting goods department.

Skills

Firearms knowledge

Customer service

Background check compliance

Communication

Job description

Description

THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18+ YEARS OLD, THEREFORE, YOU MUST BE 18+ YEARS OF AGE TO WORK AT THE GUN COUNTER.

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Essential Functions/Duties

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

As Needed

• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience

Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience is preferred. Rigorous attention to detail is required. Computer skills required. Previous merchandising experience is helpful. Good communication skills and the ability to effectively engage with customers and staff on a regular basis. Ability to understand and follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.

Required Education/Certification

High School diploma, GED or equivalent preferred not required. College degree preferred, not required.

Other Requirements

Must be able to pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs)to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.