Sporting Goods Associate

Coastal Country; Salem (OR); On-site; USD 32,000 - 52,000; Full time

Job summary

Coastal Country in Salem, Oregon, seeks a Retail Firearms Sales Associate to ensure compliant firearm transactions, greet customers, and maintain store standards. You will verify background checks, handle transfers, and provide product knowledge.

The role emphasizes safety, accuracy, cash handling, and teamwork; candidate must be 21+, able to work in a fast-paced environment, and stay informed about local laws and store policies.

Qualifications

• Basic knowledge of proper firearms handling.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and shift priorities.
• Familiar with operating a computer system and email.
• Familiar with standard retail concepts and practices.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Explicit knowledge of background check processes.
• Complete all firearm transfers in accordance with policy and law.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly for firearms.
• Answer incoming phone calls and coordinate with associates.
• Maintain product knowledge and merchandising displays.
• Assist in floor moves, merchandising, and store housekeeping.

Skills

Firearms handling

Customer service

Communication skills

Interpersonal skills

Retail concepts

Attention to detail

21+ age

Job description

Description

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.