Sporting Goods Associate

C-A-L Ranch Stores; Bountiful (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

C-A-L Ranch Stores is seeking a customer-focused firearms sales associate in Utah. You will greet customers, answer questions, and help locate products while ensuring transfers comply with all laws and company policy.

You will process transactions, handle firearms safely, and maintain knowledge of products and promotions. You’ll support merchandising, housekeeping, and teamwork across departments to uphold store standards.

Qualifications

• Basic knowledge of proper firearms handling required.
• Proven written and verbal communication skills.
• Strong interpersonal skills and customer service focus.
• Ability to adapt to rapidly changing environments and priorities.
• Familiarity with computer systems and email usage.
• Experience with standard retail concepts is a plus.
• Strong attention to detail is essential.
• Must be at least 21 years old to comply with firearm handling rules.

Responsibilities

• Greet customers, answer questions, and help locate products.
• Handle firearm transfers in compliance with policy and state laws.
• Process purchase transactions and ensure proper handling of firearms.
• Maintain radio communication with associates and participate in floor moves and merchandising.
• Perform daily cleaning and store housekeeping tasks.
• Assist other departments when needed.

Skills

Firearms handling

Written communication

Verbal communication

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Age 21+

Job description

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Essential Duties And Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties And Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.