Splunk & Oracle SQL 24x7 Production Support Analyst

Wipro Technologies

Plano (TX)

On-site

USD 60,000 - 135,000

Full time

5 days ago

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Job summary

Wipro Technologies in Plano, Texas seeks a Production Support Engineer with strong Splunk Enterprise and Oracle SQL/PLSQL to support mission-critical enterprise applications in a 24x7 production environment.

You will develop dashboards, monitor health, troubleshoot incidents, optimize queries, and contribute to observability and service improvement; 5–8 years of related experience required, with ITIL knowledge and Unix/Linux familiarity.

Qualifications

Strong hands-on experience with Splunk administration and monitoring.
Expertise in Oracle SQL and PLSQL development.
Experience with production support, incident management, and problem management.
Knowledge of Unix/Linux environments and shell scripting.
Familiarity with ITIL processes and service monitoring practices.

Responsibilities

Develop and maintain Splunk dashboards, reports, and alerts.
Create and optimize SPL (Search Processing Language) queries.
Onboard, configure, and manage application log sources.
Monitor application health and proactively identify issues.
Perform log analysis, incident investigation, and root cause analysis.
Drive observability and operational excellence through effective monitoring.
Write and maintain complex SQL queries, stored procedures, packages, functions, triggers, and cursors.
Troubleshoot database-related production issues.
Support batch processes and backend application functionality.