Splunk ITSI Expert - Real-Time Monitoring & AIOps Lead

Missionfirstcyber; Columbia (MD); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Short-term and Long-term Disability

Life Insurance

401(k) Retirement Plan

Flexible Time Off

Job summary

Mission First Cyber seeks a Splunk ITSI expert to drive analytics across customer environments in Columbia, MD. You will lead development, planning, and execution of ITSI‑based monitoring, dashboards, and proactive incident response to improve service availability.

This on‑site, full‑time role requires strong Splunk certifications, observability experience, and the ability to mentor teams while collaborating with stakeholders to deliver reliable enterprise services.

Qualifications

• Experience in technical consulting, big data analytics, or observability.

Responsibilities

• Provide technical leadership for IT management solutions that predict incidents and ensure enterprise service availability.
• Operate and maintain Splunk ITSI for real‑time monitoring, KPI alignment, root cause analysis, and proactive incident response.
• Develop glass tables, custom visualizations, and deep‑dive analytics to correlate metrics and manage service dependencies.
• Implement policies and practices for event/noise reduction using ML and AIOps features.
• Partner with stakeholders to define KPIs, SLIs, and SLOs and translate them into actionable dashboards and alerts.
• Mentor teams on best practices in observability, data onboarding, and ITSI content packs.

Skills

Splunk ITSI

Unix/Linux

Windows OS

Scripting (Python, Bash)

Observability

Technical consulting

Education

Splunk ITSI Certification

ITSI Accreditation

Splunk Core Certified Consultant Certification

8570 IAT Level 2 or 3 Certification

Tools

Splunk Platform

Job description

Mission First Cyber seeks a Splunk ITSI expert to drive analytics across customer environments in Columbia, MD. You will lead development, planning, and execution of ITSI‑based monitoring, dashboards, and proactive incident response to improve service availability.

This on‑site, full‑time role requires strong Splunk certifications, observability experience, and the ability to mentor teams while collaborating with stakeholders to deliver reliable enterprise services.