Spiritual Care Bereavement Services Supervisor

Children's Hospital Colorado; Colorado Springs (CO); On-site; USD 70,000 - 105,000; Full time

Job summary

Children's Hospital Colorado is seeking a Spiritual Care and Bereavement Services Supervisor to lead chaplains across the system. You will coach, mentor, and monitor performance while ensuring bereavement policies are implemented across regions.

You will drive clinical excellence, supervise day-to-day operations, and oversee regulatory compliance with hospital standards. Collaboration with Bereavement and Team Resilience programs is essential.

Qualifications

• Master's degree in Divinity, Pastoral Counseling, Theology, or related field with 4 ACPE units.
• Four (4) years of chaplaincy experience in a healthcare setting after CPE.
• Board Certified Chaplain (BCC) with hospital endorsement or ordination.

Responsibilities

• Provides clinical leadership; supervises chaplains and monitors performance.
• Coaches, mentors, and trains staff; onboarding and professional development.
• Ensures regulatory standards and hospital policies are followed; documents interventions.
• Collaborates on bereavement programs and team resilience initiatives.
• Establishes KPIs; drives improvements and performance delivery.
• Fosters inclusive, professional environment and supports patient care plans.

Skills

Clinical leadership

Mentoring

Documentation & records

Regulatory compliance

Performance metrics

Staff supervision

Budget awareness

Team collaboration

Education

Master's degree in Divinity/Pastoral Counseling/Theology or related field

ACPE 4 units of Clinical Pastoral Education

Job description

Job Overview

The Spiritual Care and Bereavement Services (SC&B) Supervisor partners with the Manager of Spiritual Care to lead throughout the CHCO System of Care. The supervisor is responsible for coaching, mentoring, modeling best practices, and monitoring the performance of chaplains in their assigned region. The supervisor serves as the primary contact for bereavement and decedent affairs policies and practices in their assigned region. The SC&B supervisor contributes to other operational decisions and tasks related to services throughout the CHCO System of Care. The supervisor provides oversight of patient care and is responsible for ensuring that appropriate care is provided by Spiritual Care staff. The SC&B supervisor provides clinical and administrative support as needed.

Job Overview

The Spiritual Care and Bereavement Services (SC&B) Supervisor partners with the Manager of Spiritual Care to lead throughout the CHCO System of Care. The supervisor is responsible for coaching, mentoring, modeling best practices, and monitoring the performance of chaplains in their assigned region. The supervisor serves as the primary contact for bereavement and decedent affairs policies and practices in their assigned region. The SC&B supervisor contributes to other operational decisions and tasks related to services throughout the CHCO System of Care. The supervisor provides oversight of patient care and is responsible for ensuring that appropriate care is provided by Spiritual Care staff. The SC&B supervisor provides clinical and administrative support as needed.

Duties & Responsibilities

POPULATION SPECIFIC CARE

Neonate - <30 days

Infancy - >30 days to 1yr

Toddlers - >1yr to 3yrs

Pre-Schoolers - >3yrs to 5yrs

School age - >5yrs to 13yrs

Adolescent - >13yrs to 18yrs

Adult - >18yrs to 65yrs

Older Adult - > 65 yrs +

Essential Functions

• Provides clinical leadership expertise. Leads department team members in delivering exceptional high-quality, compassionate spiritual and emotional support to patients, families, team members, and the broader community. Conducts needs assessments and provides oversight to ensure care is responsive, coordinated, and effective. Monitors service delivery, engagement and impact of team interventions
• Assesses the source of internal strength (spiritual or faith tradition) for patients, families, and team members. Responds to spiritual care needs when dealing with illness, trauma, crisis, end of life, stress, and loss. Accurately documents interventions, outcomes, and services provided.
• Supervises day-to-day operations of team members including, assigning and reviewing work, provides both on the job and formal training, facilitates onboarding and training, and supporting professional development. Fosters a culture of clinical excellence and continuous learning.
• Establishes and tracks key performance metrics for department. Collaborates with the Manager of Spiritual Care to drive excellence in performance delivery, identify areas for growth, and implement evidence-informed improvements.
• Conducts regular clinical supervision with direct reports to encourage open communication and provide feedback; establishes team communication norms and staff rounding.
• Demonstrates and fosters a high level of professionalism in all interactions with team members, providers, patients, families, and leadership.
• Interprets and communicates regulatory standards and hospital policies, procedures, and guidelines to team members and ensures compliance with applicable quality and safety initiatives and practices.
• Acts as a working supervisor to assist with patient, family, and team member interactions and facilitating care plans; remains available to provide clinical coverage as needed.
• Responds promptly to operational or service concerns, engaging diverse perspective to identify root causes and implement sustainable solutions. Promotes equity, inclusion, and team collaboration in all decision-making processes.
• Selects, trains, develops, and evaluates department team members in collaboration with the Manager of Spiritual Care. Creates a supportive and inclusive environment that develops and supports the full potential of department team members. Monitors expenditures for unit/department and participates in the development of budget recommendations for the whole system of care.
• Partners with the Team Member Resilience Program Manager to assess opportunities and needs related to team member resilience.
• Collaborates with Bereavement Coordinator to provide assessment and intervention for patients and their families. Assists in the development and implementation of bereavement programs across the system of care.
• Participates in and leads internal and external departmental collaboration and community partnerships with frontline staff

Minimum Qualifications

• Degrees: Master's
• Area of Study: Divinity, Pastoral Counseling, Theology, or related field; 4 units of Clinical Pastoral Education at an ACPE accredited teaching center.
• Experience
• Four (4) years previous experience in providing chaplaincy in a healthcare setting. After completion of CPE
• Licenses & Certifications
• Board Certified Chaplain (BCC).
• Endorsement for Ministry in a Hospital setting or Certificate of Ordination by a recognized religious organization.

Schedule/Shift

• 40hrs FT
• M-F (8-430p - Could vary based on dept needs)

Salary Information

Pay is dependent on applicant's relevant experience.

Annual Salary Range (Based on 40 hours worked per week): $70,108.40 to $105,162.60

Benefits Information

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information