Spirits Tour Guide & Brand Educator

ADP, Inc.; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

J. Rieger & Co. Tour Guides & Brand Educators lead distillery tours and educate guests about our spirits, history, and production processes at the Kansas City site.

The ideal candidate is energetic, curious, dependable, and skilled in public speaking and storytelling, with a passion for hospitality and learning about the brand. This on-site role supports the front desk and shop operations and requires flexible availability including weekends.

Qualifications

• Experience in hospitality, education, public speaking, retail, tourism, theater, or another guest-facing role is preferred.
• Strong communication, presentation, and storytelling skills.
• Comfortable engaging groups of varying sizes.
• Flexible availability, including Saturdays, weekends, evenings and holidays as business needs require.

Responsibilities

• Lead engaging public and private tours educating guests about J. Rieger & Co., our spirits, history, and production processes.
• Adapt each experience to guests’ interests, answer questions confidently, and provide welcoming hospitality.
• Support front desk and gift shop operations including guest check-in, phone calls, merchandise assistance, stocking, and inventory.
• Complete daily side work and maintain cleanliness, organization, safety, and presentation of tour path and service areas.
• Attend required training and ongoing brand, product, and spirits education.
• Work independently, manage an organized schedule, and address guest or operational concerns professionally.
• Follow all company policies, procedures, responsible-service requirements, and brand standards.
• Contribute to a positive, collaborative, inclusive, and safe environment for guests and coworkers.
• Perform other duties as assigned by Front Desk Manager or Hospitality leadership.

Skills

Public speaking

Storytelling

Communication

Hospitality

Guest engagement

Job description

J. Rieger & Co. Tour Guides & Brand Educators lead distillery tours and educate guests about our spirits, history, and production processes at the Kansas City site.

The ideal candidate is energetic, curious, dependable, and skilled in public speaking and storytelling, with a passion for hospitality and learning about the brand. This on-site role supports the front desk and shop operations and requires flexible availability including weekends.