Specimen Processor I

Abbott; Phoenix (AZ); On-site; USD 20,000 - 41,000; Full time

Job summary

Abbott in Phoenix, AZ is seeking a Specimen Processor I to accurately receive, prepare for testing, and store specimens while delivering excellent client service.

The role requires strong organization, communication, and attention to detail in a CLIA‑certified laboratory environment. Training and adherence to HIPAA and QA policies are essential.

Qualifications

• High School Diploma or GED required.
• Experience communicating with healthcare and research professionals is preferred.
• Authorized to work in the United States without sponsorship.
• Demonstrated ability to perform the essential duties with or without accommodation.

Responsibilities

• Accession and data entry of incoming specimens into the LIS.
• Review requisitions for completeness and ensure proper specimen handling and storage.
• Maintain detailed records of specimen rejection and problem logs.
• Triage specimens to the appropriate department.
• Coordinate with external pathology laboratories to obtain patient samples as needed.
• Assist with specimen shipping and communicate testing status and non-conformance.

Skills

Communication skills

Organizational skills

Customer service

Education

High School Diploma or GED

Associates Degree in Biological Science

Tools

Laboratory Information System (LIS)

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to :

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Phoenix, AZ location in the Cancer Diagnostic Division.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision‑making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Our molecular division delivers best‑in‑class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular‑based solutions.

Position Overview

The Specimen Processor I is responsible for the accurate receipt, preparation for testing, and storage of all specimens while and providing excellent service to clients. This is a technical position requiring excellent customer service, accuracy, organization, and prioritization.

Schedule

All applicants must be available to work any schedule Monday – Saturday between the hours of 6 :00am – 9 :00pm.

Essential Duties

• Accession and data entry of incoming specimens into the Laboratory Information System (LIS).
• Review requisitions for completeness and assure proper collection, identification, labeling, and specimen integrity by following the laboratory’s procedures for specimen handling, accessioning, and storage.
• Maintain detailed records of specimen rejection and problem logs.
• Triage specimens to the appropriate department.
• Contact external pathology laboratories to acquire necessary patient samples for test orders, as necessary.
• Assist with specimen shipping coordination and communicate testing status and non‑conformance to collection sites, as needed.
• Work with collection sites to resolve communication problems, as needed.
• Obtain necessary clinical information for the purpose of quality control and billing for testing; interact with billing service to assure necessary clinical information is provided.
• Engage with ordering physician offices staff, patients, and payors to verify coverage and obtain preauthorization for testing, as needed.
• Follow up on issued final reports and the return of any related patient testing samples to their originating laboratory.
• Maintain patient privacy and adhere to any applicable HIPAA regulations.
• Assist in daily lab functions and responsibilities and perform general laboratory duties expected of maintaining a CLIA certified laboratory to include quality control activities.
• Strong human relations, communication, and organizational skills.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work overtime as needed.
• Ability to work on a computer and phone simultaneously.

Minimum Qualifications

• High School Diploma or General Education Degree (GED).
• Demonstrated ability to communicate effectively with healthcare and research professionals.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Associates Degree in a biological science field.
• Experience with handling medical specimens.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $14.85 – $29.65 per hour. In specific locations, the pay range may vary from the range posted.