Specimen Processor

UPMC; New Castle (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Jameson in New Castle, PA is hiring a Full-Time Specimen Processor to work on a Weekday schedule, primarily 5:00 AM to 1:30 PM, with rotating weekend (6:00 AM to 2:30 PM) and holiday responsibilities. Prior experience in a clinical laboratory or medical setting is preferred, with strong communication skills and familiarity with laboratory orders and LIS.

The role involves specimen reception, processing, verification against requisitions, and coordination with the laboratory team to ensure

Qualifications

• High School diploma or equivalent required.
• 3–6 months in a clinical laboratory or medical setting preferred.
• 3–6 months experience in a service environment (call center, distribution) preferred.
• Good oral and written communication skills required.
• Ability to communicate effectively with all age groups and populations.

Responsibilities

• Demonstrate service orientation by being courteous, respectful, and proactive in assisting with department tasks.
• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Investigate and resolve specimen issues and enter into the LIS as needed.
• Verify specimens against requisitions and labels, and prepare/send specimens to outside locations as needed.
• Receive, sort, and prioritize all specimens per laboratory policy; notify supervisor of issues.
• Disinfect work area and assist with orientation/training of new staff.
• High School diploma or equivalent required.
• Three to six months of lab or medical environment experience preferred.
• Excellent verbal and written communication with all customers and staff.

Skills

Communication skills

Service orientation

Customer service

Education

High School diploma

Tools

Laboratory Information System

Job description

Whether you're looking for a collaborative team setting, a career path that can lead to leadership, or experience with an industry leader, our Specimen Processor opportunity offers many ways for you to get involved!

UPMC Jameson, located in New Castle, PA. is currently hiring a Full-Time Specimen Processor to work weekdays, primarily a 5:00AM to 1:30PM shift, with no on call or travel required. This position would require rotating weekend (working 6:00AM to 2:30PM shift) and rotating holiday responsibility.

Candidates with office experience and knowledge of laboratory orders preferred.

Responsibilities:

• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations. Show initiative and offer assistance in the completion of the department's work. Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Investigate and resolve any requesting mistakes or other specimen problems. Request assistance when needed. Complete quality forms for unacceptable specimens, requesting errors or other problems. Separate by centrifugation. Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
• Determine and enter the specimen receive time into the computer. Answer all telephone inquiries concerning proper specimen collection, result, and normal range information. Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen. Properly request in the Laboratory Information System laboratory information system if needed. Prepare, package and send specimens to outside locations as needed.
• Receive, sort and prioritize ALL specimens according to the laboratory policies. Share specimens as necessary. Notify supervisor of problems and of any requests that need credited or clarified.
• Disinfect the work area after shift and during shift, if needed. Participates in the orientation and training of new laboratory specimen processors. Perform routine technical and related clerical duties as directed.
• High School diploma or equivalent required.
• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
• Good oral and written communication skills required.
• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran