Specimen Processing Trainer

QUEST DIAGNOSTICS INC; Lewisville (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, &d

Well-being programs

Blueprint for Wellness

Health/Flex Time

Vacation & Holidays

401(k) company match

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics Lewisville site is seeking a Specimen Processing Trainer to lead training for Specimen Preparation Technicians on a Tuesday through Saturday night shift. Base pay starts at $24.82 per hour with potential shift differentials of up to 15% for late hours and third shift, plus eligibility for annual performance bonuses.

The role requires strong training, presentation, and communication skills, with responsibility for maintaining training materials, audits, and ensuring adherence to

Qualifications

• Strong training, presentation, facilitation and communication skills.
• Ability to learn and understand skills and processes taught.
• Ability to source internal and external resources to maximize training effectiveness.

Responsibilities

• Coordinate and facilitate training for new and existing employees.
• Maintain a written training program and develop trainings as needed.
• Maintain training materials and answer questions during inspections.
• Provide feedback to Supervisors with progress reports on new employees.
• Follow Quest Diagnostics policies, safety and compliance during sessions.
• Attend additional meetings and training sessions as needed by leadership.
• Maintain confidentiality and respect sensitive performance information.
• Demonstrate proficiency in all job duties related to the Specimen Processing Dept.
• Explain how Specimen Processing integrates with testing lab operations.
• Explain test ordering compliance policies and translation tables as needed.
• Understand relationships between tests ordered and specimens received.
• Complete all required written documentation within timeframes.
• Perform other duties as assigned.

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Job Description

Specimen Processing Trainer - Lewisville, TX, Tuesday to Saturday, 09:30 PM to 06:00 AM

Pay range: $24.82+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

This positionis responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. TheTrainer is responsible for providing input toSupervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring theyhave the opportunity tolearn critical skills needed for career progression.This position requires strong training, presentation,facilitationand communicationsskills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resourcesand knowledge to maximize training effectiveness is required.

Responsibilities

• Responsible for coordinating and facilitating training for all new employees as well as existingemployees
• Responsible for maintaining a written training program and developing training asneeded
• Maintains all training materials, and might be called upon to answerquestions during aninspection
• Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all newemployees
• Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during trainingsessions
• Called upon occasionally to attend additional meetings and training sessions as needed by departmentleadership
• Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrongenvironment
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the SpecimenProcessing Department
• Demonstratesand conveys a thorough understanding of how all the functions in Specimen Processing work together during trainingsession
• Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during trainingsessions
• Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory ofservices
• Understands and conveys the complex relationship between test(s) ordered and specimen received during trainingsessions
• Completes all required written documentation, legibly and within the assignedtimeframe
• Performs other duties asassigned

Qualifications

Required WorkExperience

Internal candidatesmust haveminimum of one year inPR Tech/Group Leader orrelatedrole

Preferred Work Experience

• Minimum of 3 years Lab experience preferably in production environment
• Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.
• Training background or equivalent experiencepreferred
• Training coursework/certification preferred (i.e.adult learning theory, ASTD, etc.)

Physical and Mental Requirements

• Works in a biohazard environment, practicing good safetyhabits
• Handles multiple tasks and works in a productionenvironment
• Able to sit or stand for longperiods

Skills

• Excellent verbal and written communication skills and the ability to convey information and concepts arerequired
• PC skills including a working knowledge of MS Office applications.
• Maintains composure while working with new trainees and experienced employees that are difficult totrain
• Reflects good judgment at all times when determining whatactionto take when resolvingproblems
• Demonstrates strong leadership and interpersonal skills that foster a positiveenvironment
• Exhibits flexibility andabilityto adapt to changes in procedures and the training of those proceduresquickly

Education

• High School Diploma or Equivalent (Required)

68502

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.