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The Department of Health and Human Services in North Carolina seeks a Medical Laboratory Technician (S) to support the Central Accessioning Unit. You will perform routine pre-analytical tasks, ensure specimens meet requirements, and accurately accession them using Lab Web Portal and LIMS.
The role requires stringent data integrity and collaboration with internal teams. Responsibilities include prioritizing specimens, monitoring workflows, troubleshooting pre-analytical instruments, and
Agency Dept of Health and Human Services
Division Public Health
Job Classification Title Medical Laboratory Technician (S)
Position Number 60041257
Grade MH06
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
This position serves as a Specimen Processing Technician within the Central Accessioning Unit of the North Carolina State Laboratory of Public Health, performing routine, standardized pre‑analytical tasks for clinical and environmental specimens submitted for testing. The technician ensures specimens meet regulatory requirements and NCSLPH acceptance guidelines and accurately accession them using both the Lab Web Portal—an online system used for submitting, tracking, and accessing laboratory test requests and results—and LIMS, the internal system used to manage sample data, testing workflows, and reporting within the laboratory.
The Specimen Processing Technician supports timely and accurate documentation by monitoring specimen movement in these systems and communicating with internal units and submitters to maintain efficient workflow. The position functions under supervision in a structured laboratory environment and performs work aligned with the Medical Laboratory Technician role, emphasizing standardized procedures and quality expectations in pre‑analytical operations.
Key Duties Include:
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Expertise managing high‑volume specimen intake workflows using the Lab Web Portal and LIMS, consistently tracking, routing, and advancing specimens to meet required turnaround times.
Documented skills in troubleshooting and maintenance experience on pre‑analytical instruments—including label printers and automated bulk‑loaders—to minimize processing delays and sustain continuous unit operations.
Demonstrated accuracy evaluating specimen acceptability against regulatory and NCSLPH acceptance guidelines, with reliable accessioning of multiple test types in a high‑throughput environment.
Experience adhering to PPE requirements, safety protocols, and established SOPs, with documented participation in quality improvement activities aligned to CLIA and SLPH quality practices.
Proven effectiveness documenting and resolving specimen discrepancies through direct communication with providers, clinical staff, and couriers, maintaining data integrity and seamless pre‑analytical workflow.
Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negotiable amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time.
This position involves repetitious tasks and tasks requiring manual dexterity.
The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.
The State Laboratory of Public Health (SLPH), we provide medical and environmental laboratory services such as testing, consultation, and training, to public and private health provider organizations responsible for the promotion, protection, and assurance of the health of North Carolina citizens. SLPH serves the entire state as a reference laboratory for difficult, unusual, or otherwise unavailable laboratory procedures and assist in the development, evaluation, and standardization of medical and environmental laboratory testing procedures. We provide training and consultation to improve and assure quality services in other laboratories and certify milk and water laboratories and milk analysts. We test for Acanthamoeba to Zika and everything in between!
220,000 square feet state-of-the-art facility
Plentiful Free Parking
Easy access to highways (70, 40 and 440), NC Museum of Art, Umstead State Park, healthcareproviders, and shopping centers
Proximity to globally and nationally ranked universities (NC State, UNC-Chapel Hill, Duke)
Fitness area with exercise equipment, classes, and wellness activities
Weekly Food Trucks
Car Cleaning and Detailing Services On-site bimonthly
Annual Flu ShotClinicfor Employees and Families
Monthly and quarterly career development classes, including opportunities for traveling
Library of academic journals and materials on-site
Employee Engagement and Staff Development Activities
NCSLPH Employee Recognition Programs
State Health Plan and State of NC Employee Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Associate’s degree in medical technology from an appropriately accredited institution or completion of a certified laboratory assistant course in medical technology or a comparable course from an accredited institution
OR
High school or General Educational Development diploma and two years of medical laboratory experience
OR
An equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
talentacquisition@dhhs.nc.gov
Recruiter:
Tresha Walker
Email:
talentacquisition@dhhs.nc.gov