Specimen Management- PRN- 1st Shift

Labcorp; Tulsa (OK); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD insurance

401(k)

Paid Time Off

Tuition reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Tulsa, OK seeks a Specimen Problem Resolution Specialist for PRN 1st shift with flexibility for additional shifts. The role requires handling customer inquiries, coordinating between the lab, clients, and patients, and ensuring accurate specimen handling and documentation.

Minimum qualifications include a high school diploma and 6 months in a lab or specimen processing environment; preferred candidates have Labcorp experience and an associate degree, plus some customer service

Qualifications

• High School Diploma or GED equivalent.
• 6 months of experience in a lab or specimen processing.
• Excellent communication skills (written and verbal).

Responsibilities

• Act as liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email.
• Communicate with customers in a respectful and professional manner.
• Research complex issues in multiple databases.
• Provide customer education and information as needed.
• Review test forms for accuracy and report discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Skills

Customer service

Data entry

Communication

Laboratory processes

Education

High School diploma or GED

Tools

Microsoft Outlook

Excel

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Specimen Problem Resolution Specialist to join our team in Tulsa, OK.

Work Schedule: PRN 1st shift flexibility to cover additional shifts/weekends/holidays as needed.

Job Responsibilities

• Act a liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications
• Communicates with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Minimum Qualification

• High School Diploma or GED equivalent
• 6 months of experience in a lab or specimen processing

Preferred Qualification

• Current or prior Labcorp experience
• Associates degree
• 6 months or more of experience in customer service

Additional Job Standards

• Excellent communication skills; both written and verbal
• Familiarity with laboratory operations as well as policies and procedures
• Comfortable handling biological specimens
• Ability to accurately identify specimens
• Experience working in a team environment
• Strong data entry and organizational skills
• High level of attention to detail
• Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications
• Ability to lift up to 40lbs.
• Able to pass a standardized color blindness test

All job offers will bebased on a candidate’s skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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