Specialty Team Member — Fresh Foods & Customer Experience

Whole Foods Market IP. L.P.; Avon Park North (CT); On-site; USD 24,108 - 34,991; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking an entry-level team member to support the Specialty department by receiving and preparing product, maintaining displays, and assisting customers. The role requires strong attention to detail, customer service skills, and teamwork, with flexibility for a fast-paced environment.

Responsibilities include proactive selling, verifying product quality, stock management, and adherence to health and safety guidelines.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and team and WFM quality goals.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly to customers, teammates, and vendors.
• Ability to meet customer service expectations and standards in all interactions.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.
• Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising.
• Follows and complies with health, sanitation and safe work practices.
• Maintains a clean and sanitary working/shopping environment and equipment.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Reports safety hazards and violations.
• Performs other duties as assigned by store/regional/national leadership.

Skills

Learn product knowledge

Customer service

Suggestive selling

Team player

Detail orientation

Communication

Job description

Whole Foods Market is seeking an entry-level team member to support the Specialty department by receiving and preparing product, maintaining displays, and assisting customers. The role requires strong attention to detail, customer service skills, and teamwork, with flexibility for a fast-paced environment.

Responsibilities include proactive selling, verifying product quality, stock management, and adherence to health and safety guidelines.