Specialty Shop Lead: Elevate Sales & Customer WOW

Scheels; Sioux City (IA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health coverage

Dental and vision

Paid time off

Maternity leave

Bereavement leave

Job summary

Scheels is seeking a Customer Service/Sales Associate in Sioux City, IA. You will deliver exceptional customer service, determine customer needs, and promote Scheels Visa while maintaining product knowledge and store standards.

The ideal candidate has a high school diploma or GED with 1–3 months of related experience or training. The role includes varied hours, teamwork, and a strong emphasis on accuracy and presentation.

Qualifications

• High school diploma or GED required or equivalent experience.
• 1–3 months related experience or training, or an equivalent combination of education and experience.

Responsibilities

• Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card.
• Maintain expert-level knowledge in all selling areas, as well as lead product knowledge training for other associates.
• Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
• Manage inventory by running and analyzing Internal Flash Reports.
• Effectively maintain an organized backstock while ensuring merchandise is properly displayed and replenished on the sales floor.
• Ensures their product is accurately displayed to customers through price tagging, sales stickers, and signage.
• Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
• Communicate professionally with other associates within the store, the Scheels Campus, and Vendors/Sales Representatives.
• Ensures their work area is clean, organized, and meets safety standards.
• Ability to perform basic math; perform operations using units of currency, measurements, and understand percentages.
• Ability to work assigned schedule; may include varied hours, evenings, weekends, and holidays.

Education

High school diploma or GED

Job description

Scheels is seeking a Customer Service/Sales Associate in Sioux City, IA. You will deliver exceptional customer service, determine customer needs, and promote Scheels Visa while maintaining product knowledge and store standards.

The ideal candidate has a high school diploma or GED with 1–3 months of related experience or training. The role includes varied hours, teamwork, and a strong emphasis on accuracy and presentation.