Specialty Pharmacy Technician

Optum; Powell (OH); On-site; USD 24,438 - 43,573; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

A leading healthcare solutions provider is looking for a Specialty Pharmacy Technician to join their team in Dublin, OH. In this role, you will be responsible for coordinating and processing medication orders under the supervision of a pharmacist. Duties include communication with patients and providers regarding prescriptions, handling calls, verifying insurance, and assisting with payment processes. Candidates must have a high school diploma, an active pharmacy technician license, and relevant certification. This position offers a pay range of $17.74 to $31.63 per hour based on qualifications.

Qualifications

• High school diploma or equivalent.
• Active OH pharmacy technician license.
• National Pharmacy Technician Certification (e.g., PTCB or ExCPhT).

Responsibilities

• Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment.
• Handle inbound and outbound calls.
• Verify insurance benefits and obtain authorizations.
• Resolve or escalate issues related to billing or clinical concerns.
• Collect co-payments and assist patients with financial support programs.
• Prepare medications for shipment and assist with packaging.
• Maintain workstation supplies and cleanliness.
• Participate in quality improvement activities.

Skills

Customer service

Communication skills

Problem-solving skills

Proficient typing

Education

High school diploma or equivalent

Active OH pharmacy technician license

National Pharmacy Technician Certification

Job description

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Specialty Pharmacy Technician with CPS Solutions, LLC, you will work under the direct supervision of a pharmacist and be responsible for coordinating and processing new and refill medication orders. This role involves working with patients, providers, and insurers to ensure prescriptions are fulfilled accurately and efficiently, while meeting financial and clinical requirements. The technician also provides customer service related to enrollment, benefits, prescription status, and account inquiries.

Pharmacy Location: Located onsite at our Patient Service Center in Dublin, OH

Schedule: Monday through Friday, 8:30 AM - 5:00 PM EST

Primary Responsibilities:

• Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries
• Handle inbound and outbound calls
• Verify insurance benefits and obtain authorizations
• Resolve or escalate issues related to billing or clinical concerns
• Collect co-payments and assist patients with financial support programs
• Prepare medications for shipment and assist with packaging
• Maintain workstation supplies and cleanliness
• Participate in quality improvement activities and staff committees as needed
• Perform other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• Active OH pharmacy technician license
• National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

Preferred Qualifications:

• Experience in retail pharmacy or healthcare
• Proficient typing and computer skills
• Proven solid customer service, communication, and problem-solving skills
• Proven ability to understand payer processes and specialty drug requirements
• Proven team-oriented with flexibility to adapt to changing priorities

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.