Specialty Pharmacy Technician

VytlOne; Conway (SC); On-site; USD 33,000 - 52,000; Full time

Job summary

Conway Medical Center Specialty Pharmacy is seeking a dedicated Specialty Pharmacy Technician to collaborate with the pharmacy team and outpatient clinics, ensuring high-level, specialized prescriptive care for patients. You will interact with patients, clinicians, and staff to gather information, process referrals, and support billing and authorizations.

The ideal candidate has 1 year of pharmacy technician experience, a completed certified training program, and PTCB certification, with

Qualifications

• High School Diploma or GED required.
• Completion of an accredited certified pharmacy technician training program.
• One year of pharmacy technician experience required.
• PTCB certification completed.
• 1000 hours practical experience completed.

Responsibilities

• Input new referrals and update patient information in designated systems.
• Obtain and bill third party payors and secure prior authorizations.
• Discuss financial obligations with patients and assist copay collection.
• Gather medications and arrange accurate shipping and delivery.
• Support compliance with URAC/ACHC accreditation standards.
• Collaborate with clinicians and staff to ensure seamless care.
• Perform other duties as assigned.

Skills

Pharmacy technician experience

Customer service

Data entry

EMR documentation

Third party billing knowledge

Communication with patients

Education

High School Diploma or GED

Certified pharmacy technician training

PTCB certification

1000 hours practical experience

Tools

Prescription processing software

EMR systems

Third-party billing applications

Data entry tools

Job description

VytlOne is currently recruiting for a Specialty Pharmacy Technician for Conway Medical Center Specialty Pharmacy. The Specialty Pharmacy Technician serves as an integral part of the healthcare team at Conway Medical Center and will work with both the specialty pharmacy team and within CMC outpatient clinics to establish strong, credible relationships with patients, clinicians, and internal pharmacy staff to help provide high level, specialized prescriptive care to patients beyond the scope of routine pharmacy practice in a timely and professional manner.

• Work effectively and collaboratively with patients, other pharmacy staff, outpatient healthcare workers, and third party payors.
• Exemplify excellence in customer and client communication and service standards.
• Demonstrates proficiency with computer software and equipment including but not limited to prescription processing applications, data entry, EMR documentation, third party billing applications, and email.
• Accurately input new referrals and update pertinent patient information in designated computer systems as appropriate.
• Contact patients to discuss scope of service for CMC Specialty Pharmacy and collect information necessary to establish and maintain pharmacy profiles completely and accurately.
• Obtain and properly bill third party payors and complete any prior authorizations required prior to dispensing medication.
• Address insurance issues that require alternate funding and work as a liaison between clinical staff and patient assistance personnel to register patient with manufacturer reimbursement programs if needed.
• Discuss financial obligations with patients and assist in copay collection.
• Gather medications and supplies, labels, and have shipments verified for correctness by the specialty pharmacist.
• Arrange accurate shipping and delivery of medication.
• Reviews and schedules future refills to ensure patient compliance.
• Complete tasks in compliance with URAC/ACHC accreditation standards and policies for CMC Specialty Pharmacy.
• Actively participates in quality improvement measures.
• Perform other job-related duties as assigned.

Education

• High School Diploma or GED required.
• Completion of an accredited certified pharmacy technician training program.

Experience

• One year of previous pharmacy technician experience required.

Licensure/Certification/Registration

• Completed and passed the Pharmacy Technician Certification Board (PTCB) exam required.
• Completed 1000 hours practical experience.